Your Opportunity!

Do you want to work for two of the most iconic franchises in all of sports?  Come to NESN and work with the most talented broadcasting teams in the country.

Position Summary:

Reporting to the Technical Operations Manager, the Technical Operations Supervisor is primarily responsible for overseeing Master Control, supervising part-time and seasonal personnel within the Technical Operations area. This position will work as part of a collaborative Operations team and have superior knowledge of the technical operations in Master Control and Technical Operations, including signal flow in a multi-layered signal environment.  Responsibilities include providing support to other departments as it pertains to Master Control and video control duties, assisting the Technical Operations Manager in developing and implementing daily procedures, training and mentoring of Master Control and Operations Technician staff, and providing assistance in scheduling and evaluating staff and maintaining budgetary guidelines.

Essential Duties and Responsibilities:

  • Oversee daily operations of Master Control and Technical Operations.
  • Supervise and manage part-time and seasonal Technical Operations employees including managing performance, conducting reviews, managing employee relations, and assuring compliance with existing company policies and procedures.
  • Work with the Technical Operations Manager to identify individual operator developmental and training needs; make recommendations as to hiring and career advancement and promotion, in addition to other changes of status of Master Control and Operations Technicians.
  • Provide feedback for the individual performance reviews of full-time employees.
  • Work with the Technical Operations Manager in the training, development, and scheduling of staff for maximum efficiency.
  • Assist with training of operators as needed based on experience and needs of the department.
  • Recommend and implement new procedures that will increase quality control and dictated by the developing needs of the network both on a technical and operational level.
  • Knowledge of Master Control and Technical Operations as well as overall knowledge of signal flow through all areas of Operations; assist Technical Operations Manager in developing and recommending improvements.
  • Assure quality in Master Control and the areas supported by Technical Operations by ensuring that all policies and procedures are being followed accurately and consistently. Work with Technical Operations Manager to resolve issues
  • Provide support as operator in duties assigned to Master Control and Technical Operations.
  • Complete, and/or lead, other related projects and tasks as needed

Qualifications: 

  • 6 or more years of progressively complex related experience and/or 2 or more years of managerial or supervisory experience.
  • Ability to excel in a highly technical environment and learn new technologies quickly
  • Excellent organizational skills and must be extremely detail-oriented
  • Ability to successfully work in a fast paced, loosely structured environment.
  • Must have strong communication skills and interpersonal skills, and possess a positive “can-do” attitude
  • Must be a self-starter who can work independently with minimal supervision but also able to work effectively within a team environment
  • Must be able to work weekends, nights and holidays as needed
  • Embrace the NESN Core Values; People, Customer Focus, Adaptability, Teamwork, Diversity, Integrity, Accountability, Passion, Social Responsibility

NESN requires proof of COVID-19 vaccination as a condition of employment, subject to applicable legal requirements.

Who We Are

NESN (New England Sports Network) is owned by the Boston Red Sox and Boston Bruins, and delivered to over 4 million homes throughout the six-state New England region and nationally as NESN National. The definitive source for New England sports programming, NESN consistently has been one of the top-rated regional sports networks in the country, with a reputation for innovative and award-winning production of sports events and specials.

Our professional environment is passionate, adaptable, creative, filled with aspiring individuals who are driven to grow with our company. Our core values are at the heart of who we are. We have a spontaneous and vibrant culture, and we truly believe in team spirit and collaboration.

NESN is proud to be a diverse and inclusive employer. We are committed to Equal Employment Opportunities for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

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