Presales AI/ML Engineer (Remote)

🚀 Our Mission:

At Neptune, we're on a mission to improve the way AI research teams manage their hyperscale experimentation processes. We aim to empower engineers building the next groundbreaking foundational models by showcasing how our product can transform their workflow. By using Neptune, teams can evaluate models in seconds, iterate rapidly, and optimize GPU usage and costs efficiently.

What You’ll Be Working On:

As a Presales AI/ML Engineer at Neptune, you'll be at the forefront of presenting our product capabilities to top AI research and ML teams globally. You'll work directly with engineers who are developing or fine-tuning the foundational models that will shape the future of AI. Your role will involve crafting compelling narratives about how Neptune can accelerate their work and help them get to their next big AI breakthrough.

Key Responsibilities:

• Lead the technical discovery process to align Neptune’s capabilities with the expectations and needs of AI/ML research teams.
• Conduct product demos for teams involved in training and fine-tuning foundational models.
• Lead architectural reviews and assessments to showcase Neptune’s compatibility and benefits.
• Guide the smooth integration of Neptune into customers' existing LLMOps stacks.
• Partner with Customer Success Managers to ensure successful onboarding and product adoption.
• Maintain meaningful relationships with technical influencers and champions within AI research teams, both pre and post-sales.

Your Day-to-Day:

• Work closely with AI research teams to understand their needs and demonstrate how Neptune can meet and exceed their expectations.
• Lead technical discussions and provide guidance on best practices for integrating and utilizing Neptune in their workflows.
• Act as a peer for AI researchers and ML engineers using Neptune for training and fine-tuning models.
• Assist teams in maximizing the benefits of Neptune, gathering feedback, and discussing solutions with the product team.

You Should Apply If:

• What we’re building here at Neptune excites you!
• You’re thrilled by the opportunity to work with the customers who are working on the next AI advancements.
• You have experience building advanced, scalable, extensible, and automated ML/AI systems.
• You possess deep knowledge about training and fine-tuning foundational models.
• You are familiar with various Machine Learning and Data Science tools and proficient in coding languages like Python.
• You can engage effectively with both technical and non-technical stakeholders.
• Experience in Pre-Sales roles is a plus.

Why Join Us:

Join Neptune on our ambitious journey to provide the most scalable experiment tracker for teams training and fine-tuning foundational models, including some of the world’s leading AI research labs. Be a part of a dynamic team that is passionate about driving the next wave of AI innovations.

From Paulina - the hiring manager:

I'm on the lookout for someone who finds genuine satisfaction in solving customer problems and helping them discover the right solution.

Your ability to articulate not just how Neptune works, but why someone should choose it is key. I want you to highlight the value features bring before diving into the implementation details. Be the trusted advisor our prospective and existing customers can lean on with confidence.

If you feel confident navigating the crowded landscape of ML and Gen AI solutions and would like to share your knowledge with teams often lost in the forest of tools with overlapping functionalities, you'd be a perfect fit for this role!

We’re looking for someone who can live our values:

Own it

When you own something, it is on you, no excuses. We trust that if there is a need, you will learn, look at the data, get feedback, ask for help, and collaborate to make it happen. You get the freedom to do it your way.

Make impact

Balance strategy and execution, learning and action to make the most impact. Understand why you are doing things, but don’t overthink it. Take action, but not without the skills that give you a chance. Remember, it is the impact that matters.

Be direct

Be honest, be real, don’t waste time, get to the point, drop filters, say what you mean. You can share your feedback with anyone. We all benefit from understanding each other better.

Iterate

We do the smallest thing possible and get it out as quickly as possible. Progress over perfection.

We offer:

• Flexibility: 100% remote work with an office in Warsaw available and flexible working hours;
• Share in our success: Participate in the Employee Stock Option Plan and be part of our growth journey;
• Time off: 20 paid service-free days per year;
• Ownership and impact: Space to take action, bring your ideas to life, and make a real impact;
• Perks: Co-financing of private medical care and Multisport card, regular team building events, and free lunch when you’re at the office.

Any questions?

Check our ultimate guide for candidates to neptune.ai.
Don’t hesitate to contact our Talent Acquisition team, and take a look at our About us page to get to know the story and faces behind Neptune.