NCSOFT is a premiere digital entertainment company and global publisher with worldwide locations and more than 4,000 employees focused on bringing extraordinary games to life for millions of fans around the world. Established in 1997 and headquartered in Seoul, South Korea, we quickly became a key leader in online games. Best known for critically acclaimed franchises including Lineage, Aion, Guild Wars, and Blade & Soul, NCSOFT is also one of the world’s top mobile developers with Lineage 2M occupying the #1 grossing revenue slot on Google Play. Our core goal is to make people in this world happier by delivering games that entertain a globally connected audience has remained the same.

We are looking for a Lead Product Analyst to provide NCSOFT’s business, operations, and product teams with detailed analyses on games, genres, and markets, assess opportunities for innovation during product development, and evaluate strategies to drive growth and excellence across NCSOFT’s product portfolio.


  • You are passionate about helping find unique products in today’s market. We’re always looking for new and exciting projects for today’s market, whether they’re from an internal team or from a 3rd party development partner. 
  • You are a data junkie who enjoys the numbers behind the games as much as you like playing them. We feel that decisions for our business need to be informed by data, whenever possible. We use high quality market data combined with game development knowledge and experience to provide our analyses. 
  • You like analyzing what makes combat mechanics or content flow fun. Combat models, reward mechanisms, social features, and other features developed for today’s audiences are as critical for product success as the business model the title uses.
  • You enjoy having the capability to influence the company and/or product direction. We provide our analyses to development, publishing, and corporate teams and work together on our products and opportunities to help shape the future of NCSOFT. 


  • Analyze consumer market data and prepare reports to help assess opportunities and support marketing strategies.
  • Prepare product evaluation reports that assess a game’s design, feature innovations, audience, development risks, genre competition, and rough market sizing (and more) for distribution to executive and product team stakeholders.
  • Communicate market impacts and trends to shape product development and provide strategic recommendations for overall product design, business model, and post-launch support.
  • Provides guidance on product platform and release timelines for the NCSOFT West portfolio.
  • Executes consumer & brand studies on behalf of Publishing personnel on request.


  • 4+ years’ experience in game development, game publishing, product management, and/or data analytics
  • Deep understanding of the video games industry across multiple platforms (mobile, PC, console) and genres
  • Creative thinker with an excellent data-driven approach
  • Ability to present complex findings to varied groups in a digestible format
  • Experience working with multi-functional and/or multi-project teams


  • Gameplay experience with NCSOFT games, products, and services
  • Monetization systems or business model development experience
  • Experience with specialized visualization tools (Tableau)
  • We recommend you provide a list of the games you have been playing recently with commentary on the games you have enjoyed

Apply for this Job

* Required


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in NCSOFT’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.