ArenaNet is an iconic and world class member of the NCSOFT West family that builds online worlds infused with innovation, hand-crafted excellence, and creative passion.  We're not the only ones who share this passion; gamers made Guild Wars 2 the fastest selling MMO in the West with more than 3 million copies sold in its first 9 months, and players and press have consistently called it one of the best games of all time

We are seeking a talented Office Administrator to join our team! 


  • Front Desk presence, to include greeting visitors, answering calls, receiving parcels
  • Manage all office-related vendor relationships for vendors who provide services to the studio
  • Maintain all common areas, conference rooms, and kitchens, making sure the proper supplies are in those areas and stock supplies as needed
  • Work with the Property Management team, to oversee all maintenance, janitorial, repairs and service requests for the studio
  • Purchasing control over office-related supplies; maintains cost tracking, submits purchase order requests and works with the Finance Department when necessary.  Ensure that the facility is consistently maintained in a professional manner.
  • Assist the HR/Recruiting as necessary with the employee functions, interview scheduling and coordination
  • Maintain the building safety initiatives following OSHA requirements.
  • Develop and coordinate safety programs for employees
  • Participate and assist in coordinating office morale events’
  • Schedules and coordinates employee desk moves, including the placement, cleanup and setup of new hires and all departures.
  • Solely responsible for managing all incoming and outgoing mail. Packing and shipping through FedEx and UPS will also be a function of this position.
  • Manage travel arrangements for the studio personnel using online tool Egencia
  • Manage relocations for new hires and transfer employees
  • Manage corporate housing scheduling and facility
  • Support the Executives for Mobile Studio in administrative tasks
  • Help prepare or distribute documents for meetings or presentations
  • Inspect equipment and machinery to observe possible unsafe conditions
  • Recommend solutions to issues, improvement opportunities or new prevention measures
  • Report on health and safety awareness, issues and statistics


  • 3+ years of experience as an Office Administrator or Facilities related role
  • Strong communication skills, both written and oral
  • Excellent customer service skills, as well as a positive, calm demeanor are essential
  • Extensive experience with booking domestic and international travel
  • Experience working with various executives, personalities, and a large volume of employee requests
  • Self-motivated to proactively improve the studio culture and facilities
  • Ability to work independently and successfully in an ever-changing, fast-paced team environment
  • Outstanding organizational skills and a strong attention to detail
  • Proficiency with Microsoft Word, Excel, Outlook, and Visio
  • Safety committee knowledge 
  • Efficient and effective multitasking skills
  • Strong team player
  • Notary Republic a plus
  • Concur Expense experience a plus
  • First Aid/CPR certified is a plus

This is a typical standard office environment role that requires the physical ability to lift boxes +/- 40lbs.


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