OVERVIEW

A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility – and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide. 

Across our organization, we’re building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPR. This means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.

We are looking for an operational analyst with strong quantitative skills and a passion for supporting journalism in the public interest to work in collaboration with our content leadership team in assessing key strategic initiatives. This role supports the development of strategy and operational metrics across the content division. In this role, you will analyze our content production and help us develop key performance metrics in order to help us better understand the journalism we are producing in the aggregate and investigate opportunities to improve our ability to serve audiences across our linear broadcast and digital platforms.  

The right candidate for this position will be naturally curious and enjoy working with datasets to develop actionable insights that advance our strategic goals. They will be a strong collaborator and communicator capable of working successfully with NPR’s editorial, audience insights, research and archive, product, finance and operations teams as assigned. 

RESPONSIBILITIES

  • Reports to and supports the VP, Content Business Strategy and Operations with operational analysis, modeling, and content metric and OKR  development in support of NPR’s strategic planning and day to day management of NPR’s content division.
  • Conduct a recurring audit of NPR’s journalism, developing and improving large data sets to assess content mix, production output, and performance in order to grow audiences across platforms.
  • Supports the development of operational metrics needed to support financial planning and analysis at the direction of the VP, Content Business Strategy and Operations and in support of NPR’s finance team.
  • Supports strategic ad hoc and competitive analysis to highlight KPIs,  trends and opportunities to improve the content division’s ability to apply a data driven approach to business decisions.
  • Collaborates with stakeholders across our newsroom, content division, audience insights, product and revenue teams as assigned.
  • Create reports and presentations, conduct post-analysis of editorial initiatives, and share insights with stakeholders.

MINIMUM QUALIFICATIONS 

  • 3-5 years work experience demonstrating skills in strategic analysis.
  • Excellent problem solving, analytical, oral and written communication skills required.
  • Self-starter with the ability to manage and balance multiple projects; ability to work effectively under pressure.
  • Excellent project management skills required. Must be highly organized, detail oriented and able to meet deadlines.
  • Outstanding collaboration skills, with a proven ability to work cross-functionally and gain the respect and support of internal and external partners.
  • Ability to thrive in a complex environment that requires creativity, improvisation, flexibility, change management, and a sense of humor and perspective.
  • Proven ability to consistently work well with others, demonstrating, at all times, respect for the diverse constituencies at NPR and within the public radio system. 
  • Proficient with Microsoft Office and Google Suite with strong analytical capabilities using Excel, PowerPoint, Google sheets and Google slides.
  • Ability to learn quickly in a dynamic environment.

PREFERRED QUALIFICATIONS

  • Experience with a news, digital media, or a digital product organization preferred 
  • Understanding of and appreciation for the public broadcasting industry
  • Digital Analytics (e.g. Proven expertise with Google Analytics (or similar), GA4 preferred)

EDUCATION REQUIREMENT

Bachelor’s degree in journalism, or business administration or a related field. An MBA degree is a plus but not required.

WORK LOCATION

Onsite: This is an on-site role based in Washington, DC; Culver City, CA; or New York City. The employee will be required to work onsite at a frequency set by their manager. There will be some flexibility to work remotely on occasion with manager approval.

JOB TYPE

This is a full time, exempt position.

Does this sound like you? If so, we want to hear from you.

COMPENSATION

Salary Range: The U.S. based anticipated annualized salary range for this opportunity is $95,000 - $120,000 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.

Benefits: NPR offers access to comprehensive benefits for employees and dependents. Temporary, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR’s benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees.

#LI-Onsite

The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.
NPR Pay Range
$95,000—$120,000 USD

Want more NPR? Explore the stories behind the stories on our NPR Extra blog. Get social with NPR Extra on Facebook and Instagram. Find more career opportunities at NPR.org/careers.

NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.

You may read NPR’s privacy policy to learn about how NPR may handle information you submit with any application.

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
When autocomplete results are available use up and down arrows to review
+ Add another education

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in NPR’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.