The Ecommerce Manager will have experience carrying awesome ideas from conception through execution and have deep knowledge about the current cannabis market.
National Access Cannabis is currently growing and doing big things, so this person needs to be able to keep up and adapt and evolve as the market does.
Establish and maintain strong relationships with priority e-Commerce customers in order to strengthen brand loyalty
Support the growth of the company’s e-Commerce team to meet the needs of our business and our customers
Ensure we’re leveraging Online Sales Portals features and functionality effectively to maximize opportunities to drive results
Achieve sales and margin targets by implementing technical and non-technical strategies and initiatives that will drive traffic, conversion, retention, revenue, and profitability.
Coordinate cross-functionally to plan and manage integrated sales campaigns using email, social media, and other communication channels to drive sales while continuously tracking and improving.
Use data analytics to track performance towards goals and benchmarks while also identifying opportunities for business development across segments of the company.
Oversee day-to-day management of online platforms, including working with the development team to trouble shoot any errors, manage updates and coordinate new features and functionality
Support the ongoing development and execution of the company's CRM strategy across digital platforms, leveraging data to drive sales and improve the customer experience.
Maintain effective lines of communication with our IT, Marketing and Operations teams to ensure brand and messaging alignment.
Drive site personalization and segmentation strategy to create a relevant, value-added, personal, and engaging customer experience.
Minimum of 4 years of experience in a related role
Online Sales Portal expert with direct experience leveraging enterprise solutions
Strong technical and analytical skills, including high attention to detail and accuracy
Solid business writing skills
Demonstrated ability to succeed in a high performing culture open to and comfortable with constantly evolving priorities and new challenges
Proven experience analyzing and applying online consumer data to bolster sales and attract new customers
Proven experience with e-commerce, search, display, affiliate, mobile, programmatic, social and email growth channels
Advanced proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
Must have the ability to lead and drive sales strategies, techniques, tactics and vision
EDUCATION & EXPERIENCE:
Bachelor’s degree in a related discipline
Minimum of 4 years of experience in a related role, or combination of both
Knowledge of the emerging cannabis industry would be considered an asset.
Track record building effective online stores and a variety of e-Commerce platforms
Statement on Diversity & Inclusivity
National Access Cannabis (NAC) provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.
NAC is professionally and personally committed to celebrating the rich diversity of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All of our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity enriches and empowers the lives of all people.
National Access Cannabis welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, National Access Cannabis will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position.
The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment and/or educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.
This is an evolving position as such, the job responsibilities and title may shift to reflect a change in requirements.
How to apply:
Unless otherwise stated, applications will only be considered from candidates eligible to work in Canada, without sponsorship.
If you are interested in this position and can clearly demonstrate that you meet the requirements defined in the job description, please put #chooseme on your resume in the top right corner, complete our online application form.
Message to Agencies
National Access Cannabis does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. We will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to National Access Cannabis employees is not welcome. Unsolicited referrals and resumes sent to National Access Cannabis are deemed gratuitous, and the company will not be obligated or bound in any way to pay any referral or other fee if a person referred to us from a source other than a candidate is hired.
Notwithstanding the foregoing, resumes will be accepted from approved vendors who have written agreements in place with National Access Cannabis, and then only to the extent such agreement covers a specified position and, if required by such agreement, the submission of resumes by the vendor has been authorized in writing by National Access Cannabis for such specified position. Any resume submitted in the absence of a signed agreement will become the property of National Access Cannabis and no fee shall be due for any candidate that may be subsequently hired.