Get to know NATIC

North American Title Insurance Company (NATIC) is a seasoned title insurance underwriter with 60 years of expertise. Through its family of companies - North American Title and States Title - we impact 90% of real estate transactions in the U.S. Today, the company conducts real estate settlement services in 39 states and the District of Columbia through a network of experienced, independent and affiliated agents.

With support from its exclusive underwriter, NATIC, States Title is intelligently transforming the closing process by applying machine intelligence to the age-old processes and procedures in the $25 billion title and settlement industry.

Our Values

  • Customer Obsessed – We always put our customers first.
  • Solution Driven – We solve problems that other people are afraid to.
  • People leaders – We grow all our people into leaders.
  • One Team – We believe inclusion and teamwork produce the best results.
  • Direct with Respect – We communicate with honesty and respect to our colleagues, customers, and partners.

The Opportunity

Principal Duties and Responsibilities:

  • Responsible for the timely reconciliation of monthly remittances of title policy reports and payments received from NATIC Agents in multiple states in the NEXUS policy management system (PMS).
  • Reviews, enters and reconciles policy data and payments against the agent’s policy report and remittance batch in order to ensure agent has correctly calculated and applied applicable premium rates.
  • Documents exception issues both on internal agent reports and in the appropriate area within the NEXUS to ensure account receivable balances are flagged in the system and reported on the agents monthly premium billing statement.
  • Understands premium rate manuals and can correctly apply premium rate calculations for multiple states.
  • Works with Agency Relationship Managers (ARM) to report unreconcilable policies and continually follows up with ARM to obtain corrections.
  • Reviews assigned agent accounts’ error reports monthly to continue to correct and adjust policy reporting/billing errors.
  • Provides support to manager, team leads and agents upon request to research and correct billing issues.
  • Prepares premium adjustments and refunds in a timely manner as soon as issue is discovered.
  • Properly saves all remittance documentation in each agent’s file to provide for a complete and accurate audit trail of agent remittance data.
  • Continually updates knowledge on new rate filings, process guidelines and agent and/or state specific procedures.
  • Meets monthly policy processing goals as assigned by management.
  • Performs additional work and projects as assigned by management.

What you should bring to the table:

  • Strong organizational skills.
  • Ability to communicate both verbally and in written business correspondence in a clear and concise manner to both internal and external customers.
  • Excellent interpersonal and customer service skills.
  • Ability to prioritize, handle multiple projects and meet deadlines.
  • De­tail oriented.
  • Math aptitude.

Education and Experience Requirements:

  • Experience in accounting, banking or insurance fields preferred.
  • Experience in customer service, clerical or administrative support work.
  • Title insurance background preferred.
  • Type 50 wpm.
  • Must be proficient in 10-key calculator.
  • Computer data entry experi­ence.
  • Proficient in Microsoft Office Suite and Outlook.

What NATIC brings to the Table:

  • Benefits for Full-time Employees include medical, dental, vision, commuter benefits, as well as many other cutting-edge employee options not typically found in market
  • Remote work friendly environment
  • Trusting and motivating management as a result of a unique company culture
  • Continuous training and growth opportunities
  • A company partnered with giants of the industry to support your success

We believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at North American Title Insurance Company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.