What this job involves:
- Set up and co-ordinate weekly “social events” / cultural programming that help to create a community and execute “Value-Driving” events
- Distribute all necessary info to members promote the event including creation and posting of weekly events poster / newsletter and individual event posters. Ensure building-specific operational requirements are met for each event (F&B, AV, etc).
- Provide feedback on programming types and evaluate events based on attendance, satisfaction, and impact .
- Send contracts + legal documents for all internal member events
- Manage the calendar, placing holds + confirmations for all events at Nas House
- Sales: Conduct building tours for VIPs or prospective members as needed. Alert appropriate Nas team when a member notifies of any desire to have a Growth related conversation (e.g cross sell into Nas Studios, Nas.io, Nas Travels etc)
- Secure local benefits with gyms, hotels, restaurants, water parks etc
- Build relationships with local vendors
- Member feedback report (Medallia), follow up in person with all members who’ve submitted a bad rating
- Support front desk coverage schedule as needed, ensuring there is consistent coverage during business hours.
- Curate new member on-boarding materials such as welcome member notes, FAQ guides, etc
- Conduct move out interviews to understand the departing members’ overall experience.
Sound like you? To apply, you need to be/have:
- Knowledge of hospitality industry trends and customer service best practices
- Ability to build and maintain relationships with guests and community members
- Excellent communication and interpersonal skills
- Strong organizational and project management abilities
- Proactive and adaptable approach to managing community needs
- Creative thinker with the ability to generate innovative ideas for community engagement
- Experience in event planning and coordination
Our Company Values
- Think in days: Not months. Not weeks. Days. Consistent, small steps give massive results towards fulfilling our mission.
- Always share secrets: We foster transparency and collaboration through open knowledge sharing.
- Create for the world: Everything we create, from our content to our products, is universal and speaks to the world.
- Do no harm: All our actions intend to bring a positive impact to everyone around us.
- Explain for a 10-year old: We communicate in a simple and inclusive manner, free from unnecessary complexity.
Benefits
At Nas Company, we work hard, REALLY HARD! So we value our employees' well-being and believe that a supportive and fulfilling work environment contributes to their success. We're proud to offer a range of benefits that will enhance your professional and personal life. Here's what you can look forward to as part of our team:
😷 Medical Insurance: We care about your health. Our comprehensive medical insurance plans are tailored to each region, ensuring you have the coverage you need.
🧘🏽♀️ Self Care/Wellness Fund: Your well-being matters. We provide a monthly fund of $100 USD to spend on activities that bring you joy and promote your self-care.
🧠 Mental Health Fund: We care about your mental health too! We provide a monthly fund of $150 to spend on therapy or career coaching.
🍎 Fully Stocked Fridges: Stay fueled and energized with our fully stocked fridges featuring a selection of healthy, high-protein, and low-calorie snacks and drinks.
👯♀️ Team Outings: We believe in the power of connection. Join us for team outings that foster strong relationships and create lasting memories.
🏖️ Yearly Retreats: Unwind, bond, and collaborate at our annual company retreats. A time for the entire company to come together to rejuvenate and bond.
🌍 Nas Summit and Nas Travels: Employees who successfully clear probation are eligible for a choice between attending 1 Nas Summit or 1 Nas Travels trip per year, fully sponsored (T&Cs)
🚕 Transport Allowance: Employees located in Singapore and Dubai enjoy a transport allowance, making your daily commute more convenient.
At Nas Company, we're committed to nurturing a supportive and engaging workplace that promotes your growth and well-being. Join us and enjoy a comprehensive array of benefits designed with you in mind
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