About us

We're on a mission to simplify the everyday lives of consumers. We believe post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with Patagonia, GameStop, Neiman Marcus, Sonos, Nike and 650+ other brands. With offices in San Francisco, London, Paris, and Bangalore, we've served over 125 million consumers worldwide across 7 billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

The role

Do you want to create engaging & meaningful products on an eCommerce platform that is frequented by millions of customers worldwide? We are looking for a principal distributed systems engineer to lead platform architecture. You will drive decisions on how to best scale & extend our platform and own scalability, availability, and define reliability KPIs. 

You will partner with engineering leadership to solve problems at scale and build efficient and simple platform components. You will build and implement systems to reduce time to market of new products and features without disruption of existing traffic streams.


  • Resolve complex technical issues and drive innovations that improve system simplicity, availability, resilience, extensibility, and performance
  • Lead technical architecture of scalable SaaS applications and data systems
  • Engaging and collaborate with engineering teams across the organization to estimate, design, develop and launch new products & features
  • Influence development teams to embrace modern engineering practices that enable high-quality services and production efficiencies
  • Translate customer requirements to product workstreams

What we’re looking for

  • You have proven experience designing, developing, debugging, and operating resilient distributed systems
  • You have proven track record in delivering efficient, scalable, reliable and maintainable customer-facing products and services
  • Current expertise in one or more server-side languages: Java, Python, Go, Scala, Rust
  • Extensive experience with RESTful APIs
  • Experience with relational and NoSQL database platforms (such as MySQL, Postgres, Cassandra, DynamoDB, MongoDB, Redis, Elasticache)
  • Experience with cloud computing platforms like AWS or GCP
  • BS/MS in computer science, engineering or similar

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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