a little bit about us

We're on a mission to simplify the everyday lives of consumers. We believe post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with Patagonia, GameStop, Neiman Marcus, Sonos, and 650+ other brands. With offices in San Francisco, London, Paris, and Bangalore, together, we've served over 400 million consumers worldwide across 7 billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

the role

We are looking for a principal distributed systems engineer to lead platform architecture. You'll help drive decisions on how best to scale & extend our platform and own reliability and scalability KPIs.

what you’ll do

  • Lead a group of motivated engineers and help the members of your team grow technically
  • Lead, inspire, teach and influence your team to embrace modern engineering practices that enable them to frequently release high-quality services
  • Translate requirements to work streams for your team and work with the team to design, estimate, develop and launch new products & features
  • Resolve complex technical issues and drive innovations that improve system availability, resilience, and performance

what we’re looking for

  • You have a BS/MS in computer science, engineering, or equivalent experience
  • You have 8+ years of experience as a professional software engineer
  • You have 6+ years of hands-on experience in architecture, design and development of enterprise applications, integrations & data infrastructure
  • You have experience designing, developing, debugging, and operating resilient distributed systems
  • You have experience with managing large, complex systems in the cloud
  • You have proven track record in delivering efficient, scalable, reliable and maintainable customer facing systems on time
  • You have demonstrated experience managing, delivering and owning the services end-to-end
  • You are not afraid to take initiative and help make an impact on the larger organization
  • You have solid organizational and communication skills, the ability to prioritize tasks and keep projects on schedule
  • You have solid track record engaging and collaborating across the organization in different locations
  • You have led the technical architecture of maintainable and scalable applications and data systems
  • Deep hands-on expertise in one or more of the following server-side languages: Java, Python, Go, Scala, Rust
  • Extensive experience designing, building, and integrating with RESTful APIs
  • Experience designing and scaling relational and NoSQL database platforms (such as MySQL, Postgres, Cassandra, DynamoDB, MongoDB, Redis, Elasticache)
  • Experience with cloud computing platforms like Amazon AWS or Google Cloud Platform
  • Experience building high volume, high performance, and highly available SaaS or consumer-facing products

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

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