About NARRATIV

NARRATIV is building the commerce and payments infrastructure for the Creator Economy. We make it simple for creators to earn a full time income selling products from brands they love.

50 million people work in the Creator Economy today, but 95% don’t make enough to pay their monthly rent. Creators feel more pressure than ever to keep adding new revenue streams, from fan subscriptions to tips, and churn out a constant stream of new content just to get by. NARRATIV gives creators the opportunity to earn meaningful, reliable income in commerce without needing to have millions of fans.

NARRATIV is changing this status quo - our platform gives creators commerce, not affiliate tools, to manage their businesses. Creators who were making less than $25K a year through affiliate are now earning $100K+ through commerce on NARRATIV. These creators don’t need millions of followers - the majority of creators earning a full time income on NARRATIV have between 50-300K subscribers. 

NARRATIV has been recognized as a World Economic Forum Technology Pioneer and one of Fast Company World’s Most Innovative Companies alongside giants like Google, Microsoft, and Slack. NARRATIV is committed to building a diverse team in a technology ecosystem that is anything but - the team is 42% women and 60% people of color today.

Do you share our vision for making the creator economy dream real for millions of people? Come join our team!

The Job

NARRATIV is building a new marketing team and looking to hire our first ever Content Marketing/Editorial Lead! This person will be responsible for defining the editorial voice of our company (aligned to our brand re-launch this fall), and planning, developing and delivering on our content strategy. 

This person will shape how and through what mediums we tell stories at NARRATIV. Whether it’s launching our first YouTube channel, starting a podcast, or telling customer stories through a newsletter or blog, you’ll own delivering the right content, at the right time to the right audience. You’ll play a critical role in scaling our company’s impact – building a unique new brand from the ground up that can empower millions of creators to start, grow, and collaborate on commerce together.

Your Impact

  • Understand the customer journey and develop a content strategy and roadmap to inspire, educate and inform our audiences 
  • Deliver content in multiple mediums and formats to speak to our customers and answer their questions as they engage with our brand and product
  • Define and develop a plan to execute our core content strategy, including identifying new hires or outside support we’ll need to make your strategy come to life 
  • Manage agencies, vendors as well as effectively collaborate with internal teams to support projects and initiatives
  • Identify and scope marketing content projects in line with overall marketing strategy and priorities. Own and guide the editorial direction, production, delivery and measurement of those assets whether videos, blog posts, podcasts, and more
  • Ensure our customer’s stories are at the heart of the content we introduce during the customer journey
  • Create our editorial guidelines

Responsibilities

  • Understand the customer journey and develop a content strategy and roadmap to inspire, educate and inform our audiences
  • Deliver content in multiple mediums and formats to speak to our customers and answer their questions as they engage with our brand and product
  • Define and develop a plan to execute our core content strategy, including identifying new hires or outside support we’ll need to make your strategy come to life 
  • Manage agencies, vendors as well as effectively collaborate with internal teams to support projects and initiatives
  • Identify and scope marketing content projects in line with overall marketing strategy and priorities
  • Own and guide the editorial direction, production, delivery and measurement of those assets whether videos, blog posts, podcasts, and more
  • Ensure our customer’s stories are at the heart of the content we introduce during the customer journey
  • Create our editorial guidelines
  • Define and execute a content strategy that will bring our brand to life, and serve and engage our customers 
  • Define our brand voice and develop editorial guidelines that can scale as we build out the team
  • Launch our social and content channels under the banner of our new company branding

Requirements

  • 8+ years marketing experience in journalism, content, corporate or customer marketing
  • Ability to work cross-functionally, particularly with content producers, creative and editorial teams, field marketing and externally, with customers and agencies
  • A customer-first approach with a passion for storytelling and creative marketing
  • Creative and inventive problem solver capable of operating both in a strategic capacity and a hands-on/execution capacity
  • Can-do, positive, inspiring attitude and appetite for trying new things
  • Exceptional writing and editing skills
  • Track record of success in a dynamic, sometimes hectic environment


NOTE: To be considered for this role, we require a submittal of non-proprietary, applicable examples of your work (portfolio, blog, website, etc.).  

Important Notice: NARRATIV will be going fully remote in 2021 and anticipate being a fully remote organization moving forward! 

NARRATIV is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

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