Nansen is a blockchain analytics platform that enriches on-chain data with millions of wallets labels. Crypto investors use Nansen to discover opportunities, perform due diligence and defend their portfolios with our real-time dashboards and alerts.

About the role

As a community manager, you will be part of a growing team serving blockchain savvy traders and investors in the crypto space to grow and manage Nansen's community.

You will play a key role in "the future of finance", and help us to achieve our mission to surface the signal in blockchain data. Your contributions to the team will have a big impact, as you help us grow Nansen to a leading crypto company.

You can be located anywhere in the world, as our work is 100% online.

The position is full-time.

What will you be doing?

  • Manage and moderate Nansen's online and offline community and channels
  • Educate, onboard new users and troubleshoot customer account issues
  • Explore new platforms to increase awareness and acquisition
  • Collaborate and work closely with the product, design and research teams to develop community campaigns that is aligned with the company's goals
  • Stay up to date with crypto and DeFi trends

Are you the right person for this role?

The ideal candidate for us has:

  • Minimum 1 year work experience in community management
  • Knowledge in DeFi, blockchain and cryptocurrency
  • Experience in moderating social media platforms and/or forums
  • Available at Asia working hours
  • Proactive: Always ready to reply customer queries
  • Drive: We want people who are passionate about the crypto-asset industry, and are eager to up-skill and hone their knowledge in the crypto space
  • Analytical: Strong analytical, organizational, and writing skills
  • Independent: Direct experience working in a remote first environment; and able to work independently whilst collaborating closely with a fast-growing team
  • Self-motivated: Entrepreneurial mindset with a strong sense of ownership, empathy, and determination to get things done
  • Resilience: Humble to new ideas, and eager to learn amidst adversity and challenges
  • Detail-oriented: Strong attention to detail and is able to get things done fast
  • An entrepreneurial spirit and the skills to take a (rough) idea and make it reality
  • Great written communication skills in English
  • Bonus: Active trader/farmer
  • Bonus: You make lit memes
  • Bonus: Proficiency in other major languages (e.g. Mandarin or Spanish)
  • Bonus: Experience from the cryptocurrency industry

Nansen is an analytics platform for blockchain, which combines on-chain data with a massive and constantly growing database containing millions of wallet labels. Customers use Nansen to access this data via user-friendly dashboards.

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