Job Summary:

The Field Application Scientist works with the Regional and Key Account Managers to ensure customer adoption, success, acceptance, and driving additional revenue growth with the technologies offered by NanoString Technologies.

Territory: Pacific Northwest and Western Canada

Essential Functions:

  • In partnership with the Regional Account Managers (RAMs) and Key Account Managers (KAMs), identify sales opportunities through identification and relationship building with P.I.s in positioning the power and utility of NanoString's technologies for their research or developmental efforts
  • In pre-sales environments, conduct seminars, give technical sales presentations, and collaborate with P.I.s in the building and designing of projects to either support the purchasing of an nCounter system or through partnership with an institutional/regional core lab or CRO (if available)
  • In post-sales environments, train new customers on the system, partner with clients in project scoping and design elements to increase CodeSet adoption and usage, conduct data analysis sessions with regional customers to accelerate full adoption of the technology, provide on-site troubleshooting as needed, and participate in the cultivation of revenue generating post-sales support and consultative opportunities
  • Partner closely with the Regional Account Managers (RAMs), Key Account Managers (KAMs) and Internal Sales Representatives (ISRs) in the positioning of new technologies as they are released. Develop partnerships that may contribute to early access programs for these technologies
  • Collaborate with the in-house Technical Services team and other Field Applications Scientists in the post-sales support of customers and their applications
  • Contribute to the development and refinement of the processes and materials used by the global support teams in the information and tools needed by the global team in advancing the needs of our customer


  • Commercial/Industry experience desirable (as a Scientist, FAS, or sales/sales support role)
  • Requires a Ph.D. in a molecular biology/biochemistry related field
  • At least 3 years of relevant practical laboratory experience and technical expertise
  • Focused research/academic experience in any of the following fields is highly preferred: Immunology, Immuno-oncology, and/or Oncology
  • Experience and/or deep understanding of the following areas highly preferred: Gene Expression analysis, miRNA, Copy Number Variation, IHC, Flow Cytometry, RNASeq, QPCR, and Protein Expression assays
  • Experience with biostatistics and computational data analysis is strongly preferred
  • Requires excellent communication skills, verbal and written
  • Ability to travel up to 60%
  • Experience in a technical customer support role desirable
  • An understanding of drug discovery/development process and/or immune oncology space is desirable
  • Strong working knowledge of the sales process as well as a good understanding of the Miller Heiman selling process and terminology preferred but not required


See benefits at NanoString
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