This is a part-time, permanent employment opportunity
Minimum 2 years; experience in a similar role
Excellent verbal and written English language skills, French verbal and written language skills, considered an asset
Computer experience and comfort in core Microsoft Office packages: MS Word, Excel, PowerPoint and MS Outlook
About National Access Cannabis Corp.
NAC is Canada's largest recreational cannabis retailer by provincial store count. With a portfolio of retail locations nationwide, NAC is the leader in secure, safe and responsible access to legal recreational cannabis in Canada. Through its Canada-wide network of Meta Cannabis Supply Co.™ and NewLeaf Cannabis™ recreational cannabis retail stores and NAC Medical's cannabis clinics and pharmacy partnerships, NAC enables the public and registered patients to gain knowledgeable access to Canada's network of authorized Licensed Producers of cannabis. NAC is listed on the TSX Venture Exchange under the symbol (TSXV: META).
Click here to go to National Access Cannabis Medical
Join a growing company and expanding industry! NAC is currently looking to hire a Clinic Assistant. who will play a key role in the support of our clients in the medical cannabis business in Canada.
The Clinic Assistant will be part of a team operating under the National Access Cannabis’ Medical (NACM) umbrella. Reporting to the Clinic Manager, the incumbent will be responsible for handling patient flow by greeting and helping them, scheduling appointments and maintaining records and accounts. The incumbent will also provide information regarding NACM services and ensure a friendly and welcoming patient experience. .
This role works closely across our clinical team.
Act as National Access Cannabis ambassador to provide a First Class experience for all guests that visit or contact NAC clinic or Management Office
Answer all phone calls coming into the management office, with a full understanding of inquires regarding Guest Services and other areas including the names of the management team
Provide administrative support
Oversee courier deliveries and track usage
Ensure main clinic area is presentable and inviting at all times
Other tasks as assigned by the clinic or senior management team
Critical Skills and Competencies:
Familiarity and literacy in using an EMR system
Knowledge of The Cannabis Act as it applies to medical cannabis
Experience working within a healthcare setting that involved the education of patients
Previous experience working in the medical cannabis sector and/or education pertaining to medical cannabis
Experience in front of house reception duties
Professional in demeanour and appearance
Strategic thinker with a clinical focus
Ability to work within a team, flexibility in approach to work
Able to work independently with minimal direction and in a collaborative team setting
Exceptional organizational skills and the ability to handle multiple priorities
Superior interpersonal, communication, customer-service skills
Ability to think "outside the box”
Demonstrated ability to develop trusting relationships at all levels within the organization
Self-motivated and proactive, results oriented and committed to meeting deadlines
Able to work additional hours as required
Able to work with people positively in a fast paced, high expectation environment
Attention to detail and the ability to deal appropriately with confidential and sensitive information
Able to make decisions and solve problems while working under pressure
Able to demonstrate tact and diplomacy in various situations
Computer literacy in MS Office packages such as Word, Excel and Outlook
Statement on Diversity & Inclusivity:
National Access Cannabis (NAC) provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.
NAC is professionally and personally committed to celebrating the rich diversity of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All of our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity enriches and empowers the lives of all people.
National Access Cannabis welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, National Access Cannabis will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position.
The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment and/or educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.
This is an evolving position, as such the responsibilities and the job title may shift during the course of the contract to reflect a change in responsibilities.
How to apply:
Unless otherwise stated, applications will only be considered from candidates eligible to work in Canada, without sponsorship.
If you are interested in this position and can clearly demonstrate that you meet the requirements defined in the job description, please put #chooseme on your resume and complete our online application form.
Message to Agencies:
National Access Cannabis does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. We will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to National Access Cannabis employees is not welcome. Unsolicited referrals and resumes sent to National Access Cannabis are deemed gratuitous, and the company will not be obligated or bound in any way to pay any referral or other fee if a person referred to us from a source other than a candidate is hired.
Notwithstanding the foregoing, resumes will be accepted from approved vendors who have written agreements in place with National Access Cannabis, and then only to the extent such agreement covers a specified position and, if required by such agreement, the submission of resumes by the vendor has been authorized in writing by National Access Cannabis for such specified position. Any resume submitted in the absence of a signed agreement will become the property of National Access Cannabis and no fee shall be due for any candidate that may be subsequently hired.