Nacelle is a leading headless commerce platform that turns traditional eCommerce stores into lightning-fast, mobile-first progressive web apps (PWAs). After going headless with Nacelle, eCommerce retailers have seen 25%+ increases in conversion rates, higher average cart sizes, and the support to handle spikes in traffic. We partner with top retailers including Something Navy, Enso Rings and Barefoot Dreams.
Nacelle is an early stage, venture-backed, fully remote company. Recently closing our Series A round for $18m, our institutional investors include Index Ventures, Inovia and more. We also have raised from notable industry angels including leaders from Shopify Plus, Attentive, and Klaviyo.
This role represents the first Lead Product UX/UI Designer on the Nacelle Product team. You will be instrumental in building the product and will often work in collaboration with the CEO.
Product is at the heart of Nacelle; we believe in fast, lean learning and we are forever in a race to find product market fit for new headless commerce features and capabilities. We believe in cross functional squads where product, engineering and design collaborate from the start. We treat our merchants like the royalty they are by first satisfying them, then, with new features and betas, delighting them. The Product Team moves fast by prioritizing the right work, then executing in a sequential fashion. We are obsessed with learning and we hate roadmaps but we love outcomes. We are keenly aware of the primary UX risk; we can make an exceptional system, but if no one can use it then the product is worthless. You will ensure our product is powerful, intuitive and a pleasure to work with everyday.
Collaborate with Product Managers and Lead Engineers to prioritize the right product upgrades and new features
Research, define and execute a UX strategy for merchant sign ups and demo sandboxes
Research, define and execute a UX strategy for the merchant dashboard and new features
Skills & Qualifications:
4 years of UX
3 years of UI and Visual Design
3 years of management experience with direct reports
3 years of experience with focus groups and speaking directly to the customer
Venture funded SaaS experience
Exceptional ability to prioritize
Nice to Have:
eCommerce experience for context and fast onboarding
Exceptional communicator; both written and presenting. Product requires a lot of context and cross department coordination
Prefers pixel perfect but will not sacrifice progressing forward for perfection
Benefits & Perks:
Robust health benefits packages
Full support for remote work, including a stipend for getting your home work space setup
Home internet plan paid for monthly
An extremely enthusiastic team that appreciates collaboration