The Texthelp Group and n2y have over 50 years of combined experience in creating and delivering innovative technology for the education and the workplace sectors. The companies merged in March 2024 after operating adjacently for many years. Together, we believe that everyone can learn and that we all have the right to understand and be understood.

Joining forces means the combined mission of advancing the learning, understanding and communication of one billion people around the world by 2030 becomes even stronger. We will make a deeper, richer impact on people’s lives and on society.

We can only achieve our mission and continue to grow by having high performing, passionate people on our team. Both Texthelp and n2y promote a collaborative and innovative work environment where diversity is embraced and empowered.

The combined organization employs over 600 staff across locations in the UK, Norway, Denmark, Sweden, USA and Australia.

We plan to reveal our new brand later in 2024, but for now the messaging and any correspondence for this role will come from Texthelp We’re extremely proud to be on this journey, and hope you can join us!

Job Summary:

The ideal candidate is a seasoned professional who has experience managing a product or products throughout the entire lifecycle, from inception to market launch and beyond. You would be expected to participate in the definition of the product’s strategy, be customer and problem obsessed, be innovative in iterating on potential solutions and collaborate across the product portfolio.

We are looking for someone who loves working with product, design, and technology teams while interacting early and often with customers and other stakeholders. The Principal Product Manager will be responsible for leading the development and execution of our product strategy, ensuring that our products meet the needs of our customers and drive business growth. The ideal candidate will have a deep understanding of product development best practices, be able to work effectively with cross-functional teams, and be passionate about delivering innovative products.

Key Responsibilities:

Participate in executive-level discussions and decisions, representing the voice of the product and customer
Lead the development and execution of long-term product strategy that aligns with the company’s overall vision and goals
Has a deep understanding of the product landscape and engages in sharing industry insights, best practices, and innovative strategies
Collaborate to implement a design thinking framework and strategy across departments and teams
Continuously improve the product management process and Agile methodologies used by the team
Become an expert in the product market, be problem obsessed, and ruthlessly advocate for customer’s unmet needs with stakeholders
Gather and prioritize product and customer requirements using data-driven metrics and align with business initiatives
Define and prioritize product requirements based on market trends, customer feedback, and business objectives
Develop and maintain the product roadmap and ensure that it aligns with business objectives
Collaborate with cross-functional teams (including development, UI/UX design, marketing, and sales) to ensure that product requirements are understood and delivered
Act as the primary point of contact for stakeholders and customers, and ensure that their feedback is incorporated into the product development process
Create content for product marketing such as intro videos for new features/products, how-to articles, user guides, and product update material intended for both internal and external stakeholders
Collect, analyze, and interpret North Star metrics, leading indicators, and market trends to recommend plans of action
Owning the delivery of a 0-1 MVP product to market and iterating on the evolution of the solution

Desired Skills and Qualifications:

5+ years experience in education technology, product operations or program management; experience in K-12 EdTech a plus
5+ years of experience in leading matrixed teams, interacting with customers and partners and launching new innovative solutions
Domain knowledge experience
Utilizes market data, user data, and analytics to drive product roadmap
Excellent written and verbal communication skills
Proven experience in juggling multiple priorities and working in a fast-paced, growing organization
Experience in curriculum products and market highly desirable

These qualifications are general guidelines for success, however, we understand that not all candidates will have experience in each area. If you have skills and experience that may be transferable to this role and share our passion for our mission and values, we would love to hear from you!

We offer a competitive compensation and benefits package including health, dental, vision, life, and disability insurance. We have a company matching 401(k) savings plan and flexible time off plans.

We are committed to providing a Drug-Free Workplace for all employees.

We are an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

We’re excited to share some BIG news: n2y and Texthelp are teaming up to enhance support for diverse learners and employees! To learn more, check out our press release.

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