Client Intelligence Analyst

Do you want to join an exciting scale-up in the health space? Are you motivated by working in a fast-paced dynamic environment? We have an exciting opportunity for a Client Intelligence Analyst to join our rapidly growing team.

This person will be crucial in how we evidence the impact of MySense to our clients and their users. Whilst this role will sit within the sales process, it won’t be about numbers and targets. It is about helping clients to understand how MySense has helped them achieve their goals, during a pilot scheme for example.

You will be responsible for lots of research, both with our current and new customers, and also the market and our competitors. Finding out which areas matter most to them, and how we can come up with robust, quantifiable metrics to showcase the value that we can bring to them through our amazing product.

Responsibilities:

  • Produce brand-ready collateral that provides a robust evidence base to drive progress towards our ambitious sales targets across health, social care and commercial sectors.

  • Capture the successes we are achieving for our members and our clients and turn those data into usable, digestible information to demonstrate the effectiveness of MySense to support the end to end sales process

  • Lead on work with customers, sales and customer success team to design and execute sector relevant evaluation frameworks for MySense deployments that demonstrate effectiveness across all levels of impact by using appropriate combinations of mixed methods in primary and secondary research outputting both quantitative and qualitative measures

  • Prepare case studies covering a variety of user profiles suitable for a range of audiences

  • Produce ROI models for a variety of client organisations and use cases

  • Conduct competitor analysis and regularly feed findings and market

    developments to the UK sales team.

Requirements:

  • Previous experience directly supporting sales

  • Excellent research and analytical skills

  • Strong communication and interpersonal skills

  • The ability to present findings to various different levels of clients

  • Someone who is able to understand and differentiate between what each client

    needs from the product, in order to create tailored evaluation frameworks

  • Experience of working in the technology and/or health and social care sector

would be advantageous

Benefits:

  • 30 days holiday + your birthday + Public Holidays

  • Fully remote working (some client visits)

  • Private Health Insurance

  • Life Insurance

  • Pension scheme

  • Relaxed start-up environment - your input matters

  • Company laptop

    About MySense

    MySense is a wellbeing analytics platform built on compassion, by people who understand what it’s like to care for a loved one. But we’re also a team of dedicated (selfproclaimed) nerds, tech is what we know and love. So, we have combined these two drives and created a product we can be proud of.
    The idea is that peace of mind about a loved one’s wellbeing should be at people’s fingertips no matter who or where they are. To do this, we created a wearable device and 8 sensors that can be placed around someone’s home. Each sensor picks up information about a key activity. This means looking at drinking and eating habits, toilet usage, sleep patterns and heart rate (approximately 5,000 data points). These sensors collect data that our AI then analyses for any patterns of decline in wellbeing. When we start to notice that something isn’t looking ideal, we send caregivers notifications so they can address problems before they escalate.

    Check us out:

    https://www.mysense.ai https://www.linkedin.com/company/mysense

    We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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