The team at Mya is on a mission to open up a world of job possibilities for all. Through our industry-leading conversational AI, we’re creating a solution where job seekers get jobs faster and hiring teams find the most qualified candidates by connecting with interested and pre-screened applicants.
Mya is disrupting the $150B recruiting and $2.5B AI markets. We currently support 15 of the Fortune 100, 40 of the Fortune 500, and 4 of the largest global recruiting agencies.
Our team is creative, collaborative, and passionate. Because our teams operate cross-functionally, ideas and solutions can come from anyone. The people at Mya are friendly, genuine, humble, and team-oriented, creating an autonomous yet accountable environment. Everyone is mission-oriented with a drive to create and deliver a product that provides the best-in-class candidate and recruiter experience.
What You’ll Do
Serve as a strategic role within the Customer Solutions Team. You will plan and monitor overall progress for numerous projects simultaneously as well as help plan and execute additional aspects of Professional Services operations
This is a customer facing analytical and consultative role capable of analyzing and articulating how Mya can enhance the client’s existing workflows
Work with customers & prospects to understand their business and define and offer the most appropriate solution by combining software products, services, and system integrations to achieve a complete solution
Plan, manage, and complete implementation projects ensuring client satisfaction, utilizing project management best practices, and managing risks and issues throughout the project
Manage project stakeholder communication and build strong customer relationships
Assist with internal initiatives to introduce systems and processes to improve the Professional Services operations
What You Bring
5+ years of experience as a Project Manager and/or Implementation Consultant for an enterprise software company with track record of successfully managing multiple client implementation engagements simultaneously
Experience in solution design and functional consultancy for SaaS systems
Strong project management and stakeholder communication, with ability to build strong customer relationships
Ability to work cross-functionally between sales, engineering, and clients to deliver successful solutions
Motivated self-starter, collaborator and team player
Excellent client facing skills, both verbal and written
Domain knowledge and familiarity with enterprise HR software systems (preferred)
French, German, or Spanish fluency is a plus
We’re making a huge impact.Results matter and customers are getting them. Our conversational AI is improving the bottom line, candidate experience, and conversion rate for our clients--all while reducing bias in the hiring process. We believe in creating the best purpose-built technology to really help our users. And so far, it's paying off! We had the honor of being named to CB insights AI 100 list and featured in the Bersin by Deloitte's Disruptions Report.
We have a stellar team.Mya has built a world-class team, combining impressive expertise and experience in recruiting, ML/NLP, SaaS-based sales, marketing, business development, product, and engineering. You will be part of a dynamic and successful team with people coming from organizations like Google, Twitter, Uber, Workday, and more.
We love collaboration. Mya’s HQ is in San Francisco but we have multiple offices and employees around the globe. Mya allows for the flexibility of working from home if you'd like to, but we have a lively office culture, too, so you will always have coworkers in the office who you can grab lunch with or bounce an idea off of.
We are diverse.Continually adding upon our diverse and unique team is a priority for us. Mya is excited to welcome a variety of people of different genders, races, sexual orientations, religions, ethnicities, cultural heritages, and ages. Mya is full of energetic and talented people, active both inside and outside the office. Our team is made up of runners, yogis, bread bakers, dancers, linguists and parents (of humans and animals).
We care about you.Mya values our employees’ quality of life both inside and outside the office. We offer accommodating working hours, paid parental leave, comprehensive medical/dental/vision plans, and a flexible PTO program that allows our team to take the time they need to recharge (plus MUCH more).