About Mux

Mux is video for developers. Our mission is to democratize video by solving the hard problems developers face when building video: video encoding and streaming (Mux Video), video monitoring (Mux Data), and more. Video is a huge part of people’s lives, and we want to help make it better.

We’re committed to building a healthy team that welcomes a diverse range of backgrounds and experiences. We want people who care about our mission, are ready to grow, believe in our values (from Be Human to Turn Customers Into Fans), and want to make the people around them better.

You’ll be joining a tight-knit team with experience at places like Google, YouTube, Twitch, Zencoder, Fastly, and more. Our founders previously started (and sold) Zencoder, an early leader in cloud video technology, and authored Video.js, the biggest HTML5 video player on the web. We organize Demuxed, the premiere conference for video engineers in the world. 

We’re backed by top investors like Accel and Y Combinator. You’ll get to work with amazing companies: hundreds of startups, plus Reddit, Vimeo, Robinhood, CBSi, Discovery, PBS, and TED. Customers large and small love working with us and love our team.

We’re growing quickly and are building something big together. We’d love to hear from you!

About the Role

As Mux's Marketing Programs Manager, your mission is to bring order to the chaos of the marketing-creative process and enable cross-functional teams to do their best work together. You are the calm in a storm of creative energies, and get excited about enabling cross-team achievement that's right all the way across the spectrum: right people, right timelines, right budgets, and right expectations. You aren't daunted by the thought of scaling marketing-creative processes to maximize project delivery and team happiness while striving to live Mux's values (including "Be human," and "Care obsessively.")

What You’ll Do

  • Manage the day-to-day execution and planning processes of our marketing and creative campaigns as well as product launch marketing efforts
  • Develop and present project plans that outline the creative approach, stakeholder definition, timeline, key milestones, resources, and budget
  • Anticipate workload and resources needed for a successful project, create and maintain workback schedules and calendars, and hold status update meetings
  • Identify and remove blockers that prevent the team from accomplishing goals
  • Work cross-functionally to develop and manage project and campaign briefs and provide feedback on deliverables to ensure they meet the objective and raise the bar
  • Help maintain consistent brand voice, expression, and visual styles in all deliverables
  • Manage vendor and freelancer contacts, budgets, resources, and allocation
  • Manage documentation, project tracking, and tools such as Shortcut (fka Clubhouse), Airtable, Asana, Notion, etc.
  • Develop, socialize, and improve operational processes and documentation

Who You Are

  • 4+ years overseeing marketing programs and projects from ideation to launch with metrics to support success
  • 4+ years creating integrated, cross-channel campaigns and individual deliverables (i.e. email, social, display, websites, video, broadcast, and print)
  • You have produced insightful creative briefs and building strategic, actionable project plans with clear deadlines, deliverables, and owners
  • You've managed creative workflows and leveraging project management tools with an exemplified mastery of creative and marketing best practices, terminology, and processes
  • You've produced creative marketing projects and programs with a high-quality, design aesthetic
  • You've sourced, owned, and managed vendor relationships, contracts, budgets, and payments

U.S. Benefits

You'll be joining an amazing team from places like Google/YouTube, Amazon/Twitch, Facebook/Oculus, and Brightcove. We have a supportive culture that cares about both excellent work and work-life balance.

We are remote-equal, with an office space in Downtown San Francisco and another in London, right next to the Liverpool Station.

  • Flexible PTO
  • Healthy work-life balance encouraged
  • Competitive health, dental, and vision insurance (99% employee and 60% dependent premium coverage)
  • Fertility benefits
  • Employee Assistance Program (EAP)
  • Short-term and long-term disability insurance
  • Group life insurance
  • Critical illness and accident insurance
  • 401(k)
  • Paid parental leave
  • Investment in career growth and training
  • Thought leadership and peer recognition program
  • “Day of Learning” events
  • Reimbursements for headphones, cell phones, device upgrades, and SVOD services of Mux customers
  • Remote lunch reimbursement 3x/week

Mux is an Equal Opportunity employer committed to building a diverse company. We believe diversity makes us better, and we strive to be inclusive and equitable. That’s why we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Location: San Francisco or Remote (U.S.) 

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