About Mux

Mux is building the future of online video infrastructure. We started off by building Mux Data, a best-in-class performance analytics tool that’s trusted by developers at companies like PBS, Vimeo, and the CBSi. Billions of monitored streams later, we launched Mux Video, a simple API to video hosting, encoding, and streaming. Take any video file or live stream and make it play beautifully at scale on any device, powered by magical-feeling features like automatic thumbnails, animated gifs, and data-driven encoding decisions. 

About the Role

As our Solutions Engineer you'll help customers architect and operate successful video streaming applications using Mux products.

What You’ll Do:

  • Drive growth by helping customers and prospects understand and utilize the Mux platform to the fullest
  • Help Mux customers improve product and system architectures
  • Turn customers into fans with fast, expert support and answers to customer questions
  • Help build out Mux open-source libraries and SDKs by delivering new features, fixing bugs, and building out support for new platforms
  • Make Mux products better by bringing customer feedback to product management

Who You Are:

  • Proficient in Javascript and at least one other programming language (like Python, Java, Objective-C, Swift)
  • 3+ years experience in a technical role involving customer interaction (engineering, product, solutions architecture, sales engineering, support)
  • Prior experience with video technology a strong plus
  • Bonus: You have experience working HTML5 video, HLS, Dash, and various players in the market

Benefits

Our founders previously started (and sold) Zencoder, an early leader in cloud video technology and one of the few companies in the video space to focus on developer customers. We were named one of the best Y Combinator startups of 2016 and recently raised a Series A from Accel, who joined existing investors SV Angel, Lowercase Capital, and others. You’ll market a product that customers love, like PBS, Funny or Die, IGN, Livestream, and Wistia. You’ll work with an amazing team from places like Google, Facebook, Twitch and Brightcove. 

  • A supportive culture that cares about both excellent work and work-life balance
  • Salary + equity with perks like a 10-year exercise window
  • Competitive health, dental, and vision insurance (99% employee and 50% dependent premium coverage)
  • Commuter benefits
  • 401(k)
  • Cell phone service and device reimbursements
  • Catered lunches, snacks, and good coffee
  • Paid parental leave
  • Flex PTO policy
  • Long-term disability insurance
  • Investment in career growth and training

We're working in a beautiful office space, just steps from Civic Center BART station, with catered lunches and a kitchen that's fully stocked with drinks and snacks (No remote options at this time).

Mux is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

LOCATION: SAN FRANCISCO

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