About Mux
Mux is building the future of online video infrastructure. We started off by building Mux Data, a best-in-class performance analytics tool that’s trusted by developers at companies like PBS, Vimeo, and CBSi. Billions of monitored streams later, we launched Mux Video, a simple API to video hosting, encoding, and streaming. Take any video file or live stream and make it play beautifully at scale on any device, powered by magical-feeling features like automatic thumbnails, animated gifs, and data-driven encoding decisions. 

About the Role 

At Mux, one of our 5 company values is Turn Customers into Fans. The Sales Development Representative role embodies this value as the front-line for Mux’s sales team. In this role, you will have a direct impact on the growth of the company by managing our lead pipeline and qualifying sales leads and opportunities. In addition, you will drive our our sales prospecting efforts. As an early member of the team, you will have the ability to help build key elements of the function and have opportunities for internal promotion within sales or across other departments.

What You’ll Do:

  • Engage with our incoming leads through a systematic, but personalized approach
  • Partner with Account Executives to identify outbound sales opportunities
  • Achieve monthly and quarterly goals of qualified leads and opportunities
  • Drive active engagement with all leads to increase customer interest and excitement in our products, regardless of their qualification as a sales opportunity

Who You Are:

  • You’re resourceful - you might not have all the answers, but you know how to find them
  • You are able to prioritize, multi-task, and perform effectively in a dynamic environment
  • You have strong interpersonal communication skills and and can communicate directly and clearly with all stakeholders, internal and external
  • You have aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability
  • You’re passionate about video technology or curious to learn about video technology
  • You have 2+ years experience in a customer facing role at a technology company
  • You have prior success in sales or lead qualification role (bonus, not required)


Our founders previously started (and sold) Zencoder, an early leader in cloud video technology and one of the few companies in the video space to focus on developer customers. We were named one of the best Y Combinator startups of 2016 and recently raised a Series A from Accel, who joined existing investors SV Angel, Lowercase Capital, and others. You’ll market a product that customers love, like PBS, Funny or Die, IGN, Livestream, and Wistia. You’ll work with an amazing team from places like Google, Facebook, Twitch and Brightcove. 

  • A supportive culture that cares about both excellent work and work-life balance
  • Salary + equity with perks like a 10-year exercise window
  • Competitive health, dental, and vision insurance (99% employee and 50% dependent premium coverage)
  • Commuter benefits
  • 401(k)
  • Cell phone service and device reimbursements
  • Catered lunches, snacks, and good coffee
  • Paid parental leave
  • Flex PTO policy
  • Long-term disability insurance
  • Investment in career growth and training

We're working in a beautiful office space, just steps from Civic Center BART station, with catered lunches and a kitchen that's fully stocked with drinks and snacks (No remote options at this time).

Mux is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.


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