About Mux

Mux is video for developers. Our mission is to democratize video by solving the hard problems developers face when building video: video encoding and streaming (Mux Video), video monitoring (Mux Data), and more. Video is a huge part of people’s lives, and we want to help make it better.

We’re committed to building a healthy team that welcomes a diverse range of backgrounds and experiences. We want people who care about our mission, are ready to grow, believe in our values (from Be Human to Turn Customers Into Fans), and want to make the people around them better.

You’ll be joining a tight-knit team with experience at places like Google, YouTube, Twitch, Zencoder, Fastly, and more. Our founders previously started (and sold) Zencoder, an early leader in cloud video technology, and authored Video.js, the biggest HTML5 video player on the web. We organize Demuxed, the premiere conference for video engineers in the world. 

We’re backed by top investors like Accel and Y Combinator. You’ll get to work with amazing companies: hundreds of startups, plus Reddit, Vimeo, Robinhood, CBSi, Discovery, PBS, and TED. Customers large and small love working with us and love our team.

We’re growing quickly and are building something big together. We’d love to hear from you!

About the Role

In this role, you will have a direct impact on the growth of the company by managing our lead pipeline and qualifying sales leads and opportunities. In addition, you will support our sales prospecting efforts to drive outbound opportunities with Account Executives.

What you’ll do:

  • Engage with our incoming leads through a systematic, but personalized approach
  • Handle preliminary discovery and qualification with a highly technical customer (both via email and over the phone)
  • Partner with Account Executives to drive an effective outbound sales process
  • Achieve monthly and quarterly goals of qualified leads and opportunities
  • Drive active engagement with prospects to increase interest and excitement in our products

Who you are:

  • You have 2+ years experience in a customer facing role
  • You have prior success in sales or lead qualification role (preferred, not required)
  • You’re resourceful - you might not have all the answers, but you know how to find them
  • You are able to prioritize, multi-task, and perform effectively in a dynamic environment
  • You have strong interpersonal communication skills
  • You are able to digest and effectively communicate technical concepts
  • You’re passionate about video technology or curious to learn about video technology

U.S. Benefits

You'd join an amazing team from places like Google/YouTube, Amazon/Twitch, Facebook/Oculus, Brightcove, Bain, and the BBC. We have a supportive culture that cares about both excellent work and work-life balance.

We are remote-equal, with an office space in Downtown San Francisco and another in London, right next to the Liverpool Station.

  • Flexible PTO
  • Healthy work-life balance encouraged
  • Competitive health, dental, and vision insurance (99% employee and 60% dependent premium coverage)
  • Fertility benefits
  • Employee Assistance Program (EAP)
  • Short-term and long-term disability insurance
  • Group life insurance
  • Critical illness and accident insurance
  • 401(k)
  • Paid parental leave
  • Investment in career growth and training
  • Thought leadership and peer recognition program
  • “Day of Learning” events
  • Reimbursements for headphones, cell phones, device upgrades, and SVOD services of Mux customers
  • Remote lunch reimbursement 3x/week

Mux is an Equal Opportunity employer committed to building a diverse company. We believe diversity makes us better, and we strive to be inclusive and equitable. That’s why we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Location: San Francisco or Remote (U.S.) 

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