WE EMPOWER, YOU CREATE

We at Music Tribe believe that our sole purpose is to empower you to become the most creative you can be. We believe in obsessively empowering through our Brand Tribes – Midas, Klark Teknik, Lab Gruppen, Lake, Tannoy, Turbosound, TC Electronic, TC Helicon, Behringer, Aston Microphones, Bugera, Oberheim, Auratone and Coolaudio.  Empowering you to create and receive appreciation is the key to our happiness. That’s why we exist.

Music Tribe celebrates over 30 years as a provider of Music Products and Solutions and works across 12 counties employing 2,000 Customer Obsessed Tribers.  We want you to be part of our ambitious growth journey, empowering your team or fellow Tribers to create the absolute best.

Our People, Our Tribe

TRIBE - Teamwork, Respect, Integrity, Bold & Engage are our cultural cornerstone. We respect all our people and aspire to supply inclusive working experiences and an environment that reflects the audience we serve.

We are diverse, we come from different backgrounds and different countries. We are software engineers, designers, researchers, marketers, accountants, customer service, production operatives, technologists and more.  We believe that a diverse organisation makes us stronger.

Our Purpose

We at Customer Branding believe that delivering life-changing Campaign Management, Content Management, Analytics Services through self-service tools related to Installed Sound will empower our Customers as well as Music Tribe.

We further believe that relentlessly and consistently measuring and improving our services, will lead to appreciation and Customer Advocacy.

Roles and Responsibilities

Strategy

  • Execute and maintain strategies to drive a Customer Obsessed and high-performance organization in line with our Vision and Values to achieve an engaged and sustainable organization
  • Implement and maintain influencer and content marketing strategies for the Installed Sound Customer Vertical to achieve advocacy
  • Grow brand perception for Music Tribe's world known brands, Midas, Klark Teknik, Lab Gruppen, Lake, TannoyTurbosound, Behringer, Aston Microphones to achieve advocacy
  • Implement and maintain campaign blueprints as well as automation tools to run campaigns effectively
  • Implement and manage a network of outsourced influencers, media and content creators
  • Implement and manage influencer, media and content creator programs and commercial engagements
  • Implement and manage marketing content templates and governance for Posts, Videos, Newsletters, Webinars as well as Tradeshows
  • Implement tier one analytical and metrics-based tools to measure campaign effectiveness and Customer advocacy
  • Research, implement and maintain digital solutions to enable Customer self-services
  • Define, implement and measure OKRs, KPIs and Metrics systems to drive a performance-based organization
  • Create and update policies and guidelines to ensure governance and compliance
  • Create and deploy Leadership programs to acquire and train talents into becoming Customer centric, innovative and inspiring leaders
  • Develop and maintain health, safety and employee welfare to create a sustainable workplace

Operations

  • Manage user-generated content to align campaigns with the content marketing strategy
  • Engage with Customers on social media to gain a deep understanding of the Installed Sound Vertical
  • Create and manage annual editorial calendars to increase reach in line with flag-pole events
  • Use analytical tools to measure organizational issues, identify root causes and implement short as well as permanent solutions
  • Identify and eliminate all non-value adding activities through automation or outsourcing

Qualifications, Minimum

  • 5-year digital content marketing experience related to the Installed Sound vertical 
  • Extensive influencer, media and marketing network 
  • Global, Multi-Cultural, Matrix Organization Experience
  • Strategic
  • Structured
  • Collaborative
  • Resilient

Qualifications, Preferred

  • Audio, musical instruments and lifestyle product experience

Tools

  • MS365 Suite
  • Adobe Experience Cloud
  • Salesforce Marketing Cloud
  • Hootsuite
  • Brandwatch

Metrics

  • Customer Advocacy
  • Social Engagement
  • Conversions

Why work for us?

  • Annual leave provision, plus public holidays
  • Pension / retirement fund contributions
  • Health Care
  • Hybrid & remote working options in some locations 
  • We measure our People Engagement
  • We run quarterly team building events
  • We are invested in learning & development
  • We reward daily through digital recognition systems

 

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