MURAL is on a mission to inspire and connect imagination workers globally.

MURAL is a digital workspace for visual collaboration that connects over 50 percent of Fortune 100 enterprises. Our platform and services enable innovative teams to think and collaborate visually to solve important problems. People benefit from MURAL’s speed and ease of use in creating diagrams, which are popular in design thinking and agile methodologies, as well as tools to facilitate more impactful meetings and workshops.

Global enterprises including IBM, USAA, E-Trade, Intuit, SAP, Atlassian, Autodesk and GitHub have embraced visual collaboration to align their teams, plan in real-time, speed up decision making, reduce travel costs and accelerate a culture of innovation.

MURAL is headquartered in San Francisco and employs over 200 people working across six time zones around the world like Buenos Aires, Atlanta, and across Europe. We recently raised $118m in a series B round of financing, so we are ready to take MURAL to the next level.

YOUR MISSION

As a QA, you will grow our business by maintaining the quality standards of our product while providing feedback of our features. You will be part of our QA team, where you’ll learn about the technical aspect of our platform, work with core components as authentication and integrations, as well as billing and product metrics. 
 
Our belief is simple: delivering great quality features as a team effort. 

You will be responsible for: 

  • Be the point of contact between our Customer Support team and the Development teams. - Validate issues coming from our clients and reassign them to the corresponding team.
  • Work closely with the Customer Support team providing feedback of the issues at hand and helping them get the info needed from our clients to solve their issues.
  • Have a clear understanding of our internal priorities and our target audience in order to prioritise bugs and assign the corresponding severities.

YOUR PROFILE

The top candidate will bring experience working with applications written almost completely in Javascript, with a focus on either automation or product consultancy.
  • At least 2 years experience as QA.
  • Attention to details.
  • Process oriented mindset.
  • Good tasks management skills.
  • Willingness to learn about product development (both backend and frontend) and consultancy.
  • Excellent English skills, both written and verbal.
  • Ability to work independently from a remote location.
  • Knowledge of the software development life cycle and bug life cycle.

Preferable skills:

  • Computer science related career.
  • UX and analysis on other SaaS products.
  • Customer Support-related experience.
 

 

WHAT WE OFFER

In addition to being part of our quest to help people empower their imagination, we offer:

  • Competitive salary and benefits
  • Flexible working hours
  • Ability to work remotely
  • Flexible time off
  • A phenomenal learning environment for you to develop

OUR VALUES

We bring people to our team that care about our mission to inspire and connect creative people globally, and who feel aligned with our values:

  • Make Others Successful
  • Adapt to Thrive
  • Show Up With a Smile
  • Generate Wows
  • Think Global
  • Play to Win and Have Fun

Practicing equality through imagination work.

MURAL is committed to creating diverse and inclusive workspaces where people can make a positive impact on the world and share their vision of how they achieve it. We are dedicated to working alongside multiple communities to help build this dream and bring it to life. 

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