MURAL is on a mission to inspire and connect imagination workers globally.

MURAL is a digital workspace for visual collaboration that connects over 50 percent of Fortune 100 enterprises. Our platform and services enable innovative teams to think and collaborate visually to solve important problems. People benefit from MURAL’s speed and ease of use in creating diagrams, which are popular in design thinking and agile methodologies, as well as tools to facilitate more impactful meetings and workshops.

Global enterprises including IBM, USAA, E-Trade, Intuit, SAP, Atlassian, Autodesk and GitHub have embraced visual collaboration to align their teams, plan in real-time, speed up decision making, reduce travel costs and accelerate a culture of innovation.

MURAL is headquartered in San Francisco and employs over 200 people working across six time zones around the world like Buenos Aires, Atlanta, and across Europe. We recently raised $118m in a series B round of financing, so we are ready to take MURAL to the next level.

YOUR MISSION

As the Social Media Manager at MURAL, you will serve at the front lines of the brand, engaging with the growing, global community of visual thinkers, imagination workers, facilitators, educators, and more. 

As a social content manager, you’re a student of the ins and outs, whys and hows of storytelling on social media. As such, you will work strategically and cross-functionally, ready to coordinate activities for critical stakeholders across MURAL, as well as with community stakeholders at large.

You know what to do and why you’re doing it, needing minimal direction while welcoming feedback. You mix confidence and social copywriting prowess while being refreshingly low-ego. You are focused on getting the job done with excellence.

In this role, you will:

  • Manage and execute a cross-channel strategy for social media across Twitter, LinkedIn, Facebook, and Instagram
  • Craft engaging, high-quality, and on-brand social content that is activated at the right time and on the right channel
  • You know how to be playful and relatable through digital channels so that our brand’s personality may shine through social content
  • Have a strong bias to action and own the art of solving problems 
  • Focus! Your efforts clearly map back to team and company objectives 
  • Efficiently know how to reply, engage, and direct social traffic, as necessary
  • Manage a social media content calendar to coordinate activities internally
  • Monitor social channels for important signals of community interests and concerns, alerting others within MURAL, as needed (e.g. through social listening and reputation management)
  • Work with Director of Content to establish a cadence of reporting and measurement that informs decisions/strategy
  • Ensure brand consistency in copy through tone, voice, and terminology
  • Help the MURAL team understand the social strategy so they can, in turn, support social strategies through their own efforts

YOUR PROFILE

This is not an entry-level position. The top candidate will have the following skills and experience:

  • 3-5 years of experience in social media management and strategy at a high-growth SaaS company
  • Exceptionally collaborative.
  • Exceptionally communicative
  • Expert at cross-functional project management
  • Excellent writing and visual content creation skills
  • Ability to work independently from a remote location 

Ideally you will have:

  • Experience in SaaS marketing
  • Experience in content creation outside of social media
  • Experience in design thinking, Agile, and other methodologies
  • Built a following for a notable SaaS brand

WHAT WE OFFER

In addition to being part of our quest to help people empower their imagination, we offer:

  • Competitive salary and benefits
  • Flexible working hours
  • Ability to work remotely
  • Flexible time off
  • A phenomenal learning environment for you to develop

OUR VALUES

We bring people to our team that care about our mission to inspire and connect creative people globally, and who feel aligned with our values:

  • Make Others Successful
  • Adapt to Thrive
  • Show Up With a Smile
  • Generate Wows
  • Think Global
  • Play to Win and Have Fun

Practicing equality through imagination work.

MURAL is committed to creating diverse and inclusive workspaces where people can make a positive impact on the world and share their vision of how they achieve it. We are dedicated to working alongside multiple communities to help build this dream and bring it to life. 

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