We are champions of positive dissatisfaction.
Dissatisfied with the way it’s always been,
with handcuffs and limits and rules,
with insights that aren’t insightful,
and with creative that doesn’t make you feel.
We believe dissatisfaction is the mother of reinvention.
That’s why our mascot is the octopus.
It’s the only organism on the planet that routinely edits its own genetic material
to adapt, innovate, and thrive.
It outsmarts the competition by constantly changing.
It reinvents, repeats, reinvents, repeats.
And so do we. 
In a world where the most innovative brands grow faster than the competition,
we are, pound for pound, the most effective agency in the world. Eleven years running.
MullenLowe: Always Be a Challenger.

 

Position Overview

Account Management at MullenLowe is about more than just client service (although we do that, too). As the connector between clients, partners, and the agency, everyone in Account Management is required to be curious and creative, hyper-adaptable and flexible, offering thoughtful builds in strategic and creative development, passionately selling through a campaign, mediating between different points of view, having tough conversations for the good of the relationship and work — and, of course, being a positive, awesome person people always want to have in the room. Account Management is expected to be the positive, persuasive, resilient, and relentless force it takes to helps great work get made, combining sharp points of view on business, consumer and creative.

The Senior Account Executive keeps the work strategically and creatively pure, on track and flawless. They embody confidence in multi-project management with the ability and desire to autonomously write an own presentations and client recommendations. The Senior Account Executive anticipates client needs before they arise. They are self-starters with a passion for creativity, an inventive spirit and a natural ability to lead.

Responsibilities

  • Independently lead up to 5 projects at once, recognizing the patterns of projects to anticipate and navigate potential pitfalls.
  • Learn and improve account-related procedures and systems for efficiency.
  • Leads by example for junior team members, providing guidance to AAE(s).
  • Implements tactical plans and daily program execution to accomplish delivery of integrated client advertising campaigns (i.e. video, radio, digital/social, print & OOH, etc.).
  • Independently leads each initiative and on time, brief and budget launch.
    • Collaborates with Strategy partner to write creative briefs in line with client objectives, solicits client feedback and gains approval.
    • Monitors project’s ongoing adherence to creative brief by continually analyzing brief content with project outcomes and reviewing brief with internal team.
    • Develops set-up slides ahead of a creative presentation to clearly outline objectives and reference information to help sell in work.
    • Works alongside a Project Manager to assure project is progressing on time by managing resources and logistics between multiple departments: Creative, Strategy, Media, Production
    • Compiles client feedback on project and follows the internal workflow process until client approval is received by working with all necessary team members.
    • Manages cataloguing final assets, clearance and trafficking of final deliverables.
  • Develops and maintains strong, collaborative internal and external relationships. Becoming the clients’ go-to agency resource for an initiative.
  • Leads client meetings and status calls; engages with clients independently on tactical and strategic initiatives.
  • Coordinates with client and agency Finance to oversee monthly billing needs, manage and reconcile budgets, resolve or escalate issues, track hours by job numbers, and evaluate all estimates and invoices for accuracy.
  • Acts as an expert on the client’s business and their competitive landscape by reading trade publications, leading quarterly competitive reports and develops bi-weekly newsletters.
  • Evaluates creative work on how it ladders back to the client’s brand and strategy, acting as an advocate to the internal team to sell in good work.

Qualifications

  • Education: Bachelor’s degree or equivalent work experience in the advertising industry
  • Experience:
    • 4+ years’ experience required; advertising agency experience preferred.
    • Experience in complex project or integrated campaign development; emphasis on broadcast TV/video, radio and digital.
    • Experience in managing client finances and budgets
    • Experience or exposure to brand strategy development
  • Software: Proficiency in MS Office applications (Excel, Outlook, PowerPoint, Word)
  • Communication: A communications ninja with a positive attitude, can read a room and pivot in real time with excellent written and verbal communication skills.
  • Soft Skills: Resilient, curious, creative, clever, empathetic, earns the respect of their clients and coworkers, calm in chaos, knows what motivates and uses it, sees the forest AND the trees
  • Practical Skills: Problem solver, makes everything better, solid business instincts, strong organizational skills, ability to multitask in a fast-paced environment, strong attention to detail, ability to make good decisions despite ambiguity

The salary range for this position is below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience and qualifications.

Salary Range
$60,000—$75,000 USD

 

The work is never perfect, so how could we ask that of our applicants? What we do seek out at MullenLowe are original thinkers with a thing for unconventional ideas that solve tomorrow’s big problems. Is that you? Check doubt at the door and apply for the roles that will excite and challenge you in new ways.

EEOC Statement: 

At MullenLowe U.S., we believe openness is fundamental to creativity. We’re open to different approaches, perspectives, and ways of thinking that come from working with people from diverse cultures, ethnicities, and sexual orientations, and we don’t believe we can get to the best place creatively without them. We strongly encourage women; Black, Indigenous, and People of Color (BIPOC) individuals; LGBTQ+ individuals; people with disabilities; people of all ages and religion; members of ethnic minorities; foreign-born residents; and veterans to apply.

 We do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, sexual orientation, age, marital status, veteran status, or any other basis prohibited by law.

You must be eligible to work in the United States to be considered for this role.

This job description is subject to change at any time.

Work is regularly performed in a professional office environment and routinely uses standard office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: disabilityaccommodations@mullenlowe.com - please include your location in the subject line of your email (BOS, NY, LA, WNS)

MullenLowe is an EEO/AA M/F/Disability/Vet Employer.
MullenLowe participates in E-Verify.

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

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