Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to make PR pros more successful by providing them with technology to find journalists to pitch, monitor media, quantify their impact and work more efficiently with their teams.

Self-funded, globally distributed, and growing quickly, Crain’s named Muck Rack one of the best places to work in 2019, 2020, and 2021! We value resilience, transparency, ownership, and customer devotion and infuse these values into everything we do.

Position Overview

As our Product Manager, Content, you will identify and evaluate content licensing and partnership opportunities to determine the value of the content for our users, then you will work with Engineering to develop and execute strategies for how to best ingest, display, and leverage the data and content we gain for our customers and users. With Engineering and Design, you will build the internal tooling for various teams like our team of Database Managers, to ensure the added data can be used to integrate information, analyze metrics and compile reports with graphs and charts to demonstrate the value of earned media, accounting for the full range of sources.

In this role, you will report to our VP of Product and join a challenge-motivated, 10-person Product team of product managers, product operation managers, product designers, and media database managers motivated to build a best in industry solution. As part of a growing team, you’ll have a tremendous opportunity to contribute to our continued success while defining your career and having a massive impact.

At Muck Rack, you will...

  • Create a vision for the product and translate that into a product roadmap you own that you manage and deliver.
  • Lead and participate in all stages of product development including research, project planning, product development organization, QA testing and launch.
  • Analyze and monitor qualitative and quantitative data on Muck Rack usage to develop world-class user experiences.
  • Interview users to understand and identify needs and requirements of what Muck Rack should build.
  • Define metrics to assess the health of your product and roadmap and enact a plan for quality assurance 
  • Work with stakeholders to define Muck Rack’s strategy and identify, evaluate, and negotiate content partnership and licensing opportunities to bring in content.
  • Collaborate with and lead cross-functional teams including engineering, customer success, marketing, and design to build features, implement growth strategies and manage complex projects.
  • Drive tooling and efficiency across Product, Engineering, Design and Data teams.

You will thrive in this role if you...

  • Owned product from ideation through roadmap, launch, and post-launch for software-as-a-service products ​​or a platform that serves a large amount of data. 
  • Have defined the strategy for a feature set or product area and led its development.
  • Ran SQL queries, and are comfortable with exploratory data analysis (big data is a plus).
  • Communicate and collaborate closely with engineers, designers, users, and business teams.
  • Have worked directly with users and have an understanding of how to parse through user feedback and creatively connect it to product development. 
  • Have experience presenting complex ideas in low fidelity wireframes or mock-ups.
  • Have experience working on a platform that serves a large volume of content.
  • Are experienced in content scraping, parsing, feeds, integrations, and 3rd-party APIs. 
  • Have defined a feature or specific functionality that was launched to a production application.
  • Are proficient in Spanish or another language in addition to English is a plus! 
  • Have experience working with or in business development or partnerships to drive data licensing conversations.

Benefits of Working at Muck Rack

  • Geo-neutral approach to compensation, with competitive & equitable base salaries, plus a standardized bonus program*
  • Fully distributed team, with work-from-home benefits and monthly co-working stipend
  • Generous off-the-grid PTO, including paid parental leave, paid sick/mental health days, learning days, summer Fridays, and more
  • We conduct bi-annual performance reviews, and review compensation at least once annually to ensure internal equity and alignment with the external market
  • Health, dental and vision insurance (100% paid by employer for individuals; 70% paid by employer for families)
  • 401(k) plan with employer contributions*
  • Access to OneMedical, 24/7 Virtual Care, an Employee Assistance Program, and a Flexible Spending Account*
  • Discounted gym & bike memberships* and free Headspace account
  • Unlimited subscription to Learning & Development platforms
  • Virtual & in-person team bonding opportunities including free lunches, activities, & events
  • Inclusive culture that listens to and welcomes diverse perspectives
  • Self funded means we have the freedom to build forward-thinking products and put our customers first
*These benefits are specific to US-based employees. In some, but not all, cases, we are able to offer equivalent benefits to employees located outside of the United States.
We deliberately encourage individuals from all backgrounds, including race, gender identity, sexual orientation, disability status, and from all parts of the United States and Canada to apply for positions. We are an equal opportunity employer and we're committed to a fair and consistent interview process and employer experience.
 
NOTE: Today, we can not hire employees in Arkansas, California, Kansas, Kentucky, Louisiana, Mississippi, Montana, Nebraska, Nevada, New Mexico, North Dakota, Wisconsin, or Wyoming.
 
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