JOB SUMMARY

 

The Salesforce Consultant plays a leadership role on our project implementation teams and drives align alignment through technical and business vision for the engagement.  They ensure best practices yet are practical about the delivery of a technology as a solution. They are closely coupled to our clients and must truly understand the clients’ business, goals, and expectations and are able to articulate the vision, strategy and roadmap clearly with definable metrics and business outcomes.  The Salesforce Consultant will have deep expertise in sales, service, analytics or other emerging technologies and can articulate the value proposition within a general or given business domain.

Salesforce Consultants (SCs) will work onsite with customers in strategic and tactical ways to ensure alignment to project goals while managing the engagement resources and processes to ensure quality outcomes for customers. 

 

ROLES & RESPONSIBILITIES

 

 

  • Be responsible for setting strategy for the sales team, executing that strategy, and achieving revenue growth
  • Be responsible for recruiting top sales talent and investing in their success through coaching
  • Create a great sales culture with the focus on growth mindset and results orientation
  • Be a key member of the leadership team and drive revenue growth by growing the top line revenue through results
  • Possess and apply a broad understanding of the Salesforce target market through self-discovery and prospecting
  • Collaborate with the marketing team to drive the right messaging from a demand generation standpoint
  • Work with cross-functional team leaders to prioritize sales deliverables

 

 

ADDITIONAL FUNCTIONS

 

  • Other projects or duties as assigned.

 

 

MINIMUM QUALIFICATIONS

 

KNOWLEDGE/SKILLS/ABILITIES

·       Bachelor's degree in Business, Computer Science, Software Engineering, MIS or related field; or equivalent combination of education and experience. Master’s degree preferred.

·       Minimum of 4 years’ experience as a Business Analyst, IT or Management Consultant 

·       Strong understanding of current IT trends from a business perspective with ability to demonstrate the value and role of IT in business terms. 

·       Minimum 3 years’ experience knowledge of Software Development Lifecycle (SDLC) and experience managing projects with Waterfall and Agile and hybrid development methodologies  

·       Highly capable to observe, understand and respond strategically to client needs 

·       Highly detail oriented, well organized, and able to coordinate multiple projects simultaneously.  

·       Strong analytical, problem solving and conflict resolution skills. 

·       Energetic, motivated, service-oriented, and effectively manage multiple priorities at a time.  

·       Excellent listening, oral, and written communication skills.  

·       Strong interpersonal and teamwork skills.  

·       Flexible to new situations and challenges.  

·       Strong stakeholder management skills 

·       Experience in strategic planning, risk management and change management desired

·       Located and able to work in the U.S. and able to travel locally in the Phoenix market up to 40-60% 

·       Familiar with Microsoft Project, Attlassian and other SDL related tools and applications 

·       PMP, CSM certifications preferred 

·       Salesforce Certifications preferred, but not mandatory:

·       Salesforce Administrator 

·       Salesforce Platform App Builder 

·       Sales, Service, AI or Community Cloud Consultant 

PERSONALITY/OTHER:  

·       Spirit of humility and service mindset.

  • Must be a self-starter.  
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to overcome obstacles with proven track record of creating innovative solutions.

·       A natural relationship builder who can collaborate with a variety of work styles, personalities, and across different cultures.

 

 

     

 

MST Story

MST Solutions started in 2012 in Chandler, AZ as a bootstrapped company and has since grown gradually. Today, it has become Arizona’s largest Salesforce CRM Silver Partner guiding the digital transformation for some of the finest companies ranging from Fortune 50- 500 companies across multiple industries (Healthcare, Education, Public, Nonprofit).   As we continue to expand our footprint, we are committed to leave a legacy and make a real difference in lives of our most important stakeholders(3Cs): Customers- Colleagues- Community. 

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