MST Solutions offers a unique environment for professional growth. We live a culture of service and enjoy productive, positive relationships with our clients. We believe in humility, collaboration, and look to grow ourselves at every opportunity. We are growing something special together and invest in our team members’ learning and development to achieve positive business outcomes. We’re looking for hungry, humble, and smart people to join us on this great journey

Over the past year, MST Solutions has realized significant organic growth as a result of our teams' success in delivering value through innovative technology solutions to our clients. To build upon this momentum, we are accelerating our engagement and delivery capability with the addition of an Account Manager. While success in this role will have an immediate impact on MST's growth, the opportunity for personal advancement is unlimited.

Required Qualification –

 

  • 15+ years of proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Solid experience with Salesforce CRM software
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • BA/BS degree in Business Administration, Sales or relevant field

 

Roles and Responsibilities –

  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed

 

MST Benefits –

  • Group health plan (medical, dental, vision)
  • Unlimited paid time off
  • Standard paid holidays
  • 401k with safe harbor contribution
  • Training, education, and certification reimbursement
  • Free snacks and coffee
  • Ping Pong, video games, etc.
  • Audible subscription
  • Two paid volunteer days per year
  • Recognized as one of the “Best Places to Work” by the Phoenix Business Journal in 2017 and 2018

 About MST Solutions –

Founded in 2012, MST Solutions serves clients as a trusted partner through customer-centric solutions that deliver strategic business results. As Arizona's largest Salesforce.com partner, our expertise in cloud services focused on customer relationship management and marketing automation has fueled MST's growth as a global company. Driven by our passion for quality and customer service, we create lasting relationships with clients based on a culture of service and partnership. This 'customer first' service obsession is at the core of our company values and sets us apart from our competitors. Further, we believe in continuous personal improvement and professional growth for employees. We frequently attend workshops, events, and webinars together to share our ideas and findings. In fact, being part of the MST team guarantees a wealth of knowledge from both colleagues and industry leaders. As a result, we all continue to learn more every day about the convergence of business and technology.

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