Mozilla is a category of one: a global technology not-for-profit super-powered by a worldwide community of volunteers, with a mission to keep the internet a healthy public resource for all. We put people ahead of profit. By building great products, creating innovative technologies, and engaging people to take action, we have an outsized impact in the world.

Our Team

The Mozilla creative team delivers the visual and verbal expression of the Firefox and Mozilla brands through breakthrough web experiences, content, advertising, performance marketing, events, and beyond in core markets worldwide. The design team of Visual, Communication, UX, UI, and Motion Designers is based in Mozilla offices and remote locations. Designers are distributed on cross-functional teams dedicated primarily to Firefox brand marketing and growing the number of regular users of Firefox products and services.

The Mozilla creative team is part of a marketing team that is growing our reach into new audiences and markets, building relationships with consumers and users, and finding relevant points of connection to their lives. We focus on the end-to-end user journey from discovering us to building engagement, loyalty, and advocacy over time.

Our Moment

Following the successful refresh of the Mozilla brand in 2017, the team is in the final stage of relaunching Firefox as a master brand atop a house of new, interrelated products. A new brand architecture, identity, personality, visual style and tone are being codified into guidelines that will support the creation of consistent and differentiated marketing, and related product experiences (as managed by our Firefox UX team partners). It’s an amazing time to join this team, and lead the rollout of this new brand expression while continuing to experiment and extend its reach.

The Role

We seek a Head of Brand Design to lead our talented team of 8-10 staff and contract designers who have helped shape the brand expression for Firefox. In addition to helping coach, art-direct, and guide the development of team members, this position also leads overall design strategy, generates campaign concepts, influences cross-functional team leaders, and represents the design function within the greater organization. The role is part of a creative leadership team that elevates the influence of design thinking within Mozilla, and creates standards and tools to guide creative team members, marketers, and a wider set of Mozillians.

We seek a design team leader who is as equally at ease sketching on a napkin as on a digital pad, experienced at designing with the Adobe suite or Web tools, and confident presenting creative strategy, concepts and design to a diverse internal audience. You’ll be able to identify and incorporate trends in design and technology into everyday work with measurable results.

This position reports to the Creative Director and will be based in San Francisco.

As Head of Brand Design at Mozilla...

  • You will head up a team of UX, UI, Visual, Motion, and Communication Designers who create content and experiences that are opinionated, open, radical and kind.
  • You will be responsible for the hiring, onboarding, training and professional development of designers joining the team and act as the primary liaison to design agencies.
  • You will lead the application of the new Firefox brand expression and inspire the team to extend it in new ways and into new territories.
  • You will find engaging ways to visualize and communicate new Firefox products, services, features and tools using illustration, animation, and web experiences.
  • You will create original concepts and communication design, including print and digital advertising, social posts, media graphics, web pages, environmental graphics, and the like.
  • You will work in partnership with Creative Team leadership to manage campaign development, hire contract resources, and plan twice-yearly creative team work weeks.
  • You will engage collaboratively with cross-functional team leads, product marketing managers, product designers, and engineers, following agile marketing process and working in the open.
  • You will provide creative feedback to internal teams, agencies, partners, community contributors and others to fine-tune design output.

Ideally, you’ll have:

  • 12+ years agency and/or in-house experience in web design, UI/UX, brand design, visual or comms design, or similar field.
  • Experience leading designers toward a shared vision and understanding of the importance of delivering a unique brand presence.  
  • Experience in advertising from campaign concept generation and development through execution and measurement.
  • Experience presenting to diverse audiences, selling ideas, and defining the value of creative strategy, process, and results.
  • Proficiency using the Adobe Creative Suite, Sketch, Abstract, and other digital design tools, Keynote and Google Slides.
  • Knowledge of how to use research, auditing, qualitative and quantitative testing, and design iteration to understand user behavior and meet their needs.
  • Clear verbal and written communication skills.
  • An approach to work that sets clear expectations, offers positive encouragement, and emphasizes progress over perfection.
  • A portfolio you can share with examples of recent work.

Bonus points for:

  • Proficiency using Web design tools and languages (CSS, HTML), motion graphics, animation, and other UX tools and practices.
  • Self-motivated to prioritize and handle work within a distributed team.
  • Experience being successful at using agile marketing methodology.
  • Adding to the enthusiasm and humor of a lively and fun team.

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Level: M4


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