Mozilla is hiring a Head of Operations for our Emerging Technologies Organization. Emerging Technologies is Mozilla’s early Research and Development (R&D) Organization, focused on early stage product discovery and experimentation within the areas of Mixed Reality; Voice Assistants & Speech; Internet of Things (IoT), and other explorations; as well as Developer Tools, Knowledge and Community, including Mozilla Developer Network (MDN) Web Docs.

As the right hand of Mozilla’s Chief R&D Officer, you’re excited by our mission of building the future of the Internet and the products, technologies, and systems that create it. Your focus is on supporting us in getting there. You get just as much buzz out of building models and frameworks as you do driving execution on projects. You're bright and keep innovation and change moving at a rapid clip wherever you go. You're curious...about everything. You want to know why, and sometimes more important, why not?  You want to learn everything there is to know about what makes us successful - and how we could be more so. You are an adept natural communicator and move easily between high level views and details. You thrive in an optimistic, positive team environment where we try to leave each other feeling inspired and energized. Sound like you so far? Keep reading...


  • Decision-making support
  • Support Chief R&D Officer in:
    • Developing conceptual and analytical frameworks and operating models
    • Engaging and soliciting input from stakeholders across the organization
    • Researching, analyzing and synthesizing information
    • Formulating recommendations and driving to timely decisions
    • Program Management and Operations
  • Support Chief R&D Officer in managing execution by:
    • Driving strategic planning and operations, including annual planning, business and project reviews, as well as budget management, organizational engagement, talent planning, and organizational design
    • Monitoring progress against deadlines and milestones (e.g. Board Meetings, Quarterly Business Reviews, Strategic Planning, etc.)
    • Ensuring continued focus on key priorities at the strategic and operational levels
    • Tracking performance and actions plans against KPIs and coordinating with Emerging Technologies Leaders to align OKRs to Mozilla goals and priorities
    • Keeps track of staffing requirements, manages hiring new talent as needed to correspond with specific capabilities, skill sets, and the workforce plans of Emerging Technologies
    • Identifying execution risks and mitigation plans
    • Coordinating and supporting senior leadership team in cross-functional strategic initiatives
    • Working with internal and external communications teams


  • 10+ years’ experience with proven track record as Executive Program Manager, Chief of Staff, or Head of Operations in a fast-paced environment, preferably in R&D/High-Tech
  • Consulting mindset and background
  • MBA or similar with 3-5 years’ experience consulting in the above areas of responsibility
  • A solid team player who's also an independent thinker
  • A robust analytical skill set
  • Holistic problem solver
  • Deadline-driven, organized and able to multitask
  • Comfort with ambiguity and proven ability to create clarity in it
  • Highest level of integrity and stellar judgement; Trustworthy, credible and diplomatic
  • Strong written and verbal communication skills
  • Passion for Mozilla and our mission

 About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



  • #LI-ND1

Apply for this Job

* Required

File   X
File   X

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Mozilla are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.