Accounts Receivable Specialist

Move, Inc. has an exciting and rewarding career opportunity as an Accounts Receivable Representative in our Scottsdale, Arizona location. Move provides unsurpassed real estate information, tools and professional expertise across a family of websites and mobile experiences for consumers and real estate professionals through all stages of the home journey. The Move network includes realtor.com® as well as Doorsteps®, Moving.com™ and SeniorHousingNet℠. Move also offers a complete solution of software products and services to help real estate professionals serve their clients and grow their business in a digital world, including ListHub™, the nation’s leading listings syndicator and centralized intelligence platform for the real estate industry; Top Producer® Systems; FiveStreetSM and Reesio as well as many free services.

 

Job Summary:

The ideal candidate will possess solid experience in an Accounts Receivable (AR) department and extensive familiarity using billing and cash management systems. We invoice for multiple business units using both automated and manual methods, and the need to coordinate with various departments to resolve customer related issues is essential.

 

Duties & Responsibilities:

  •  Deposit and post cash receipts on customer accounts
  • Data entry of checks into Zuora and PeopleSoft systems
  • Scan checks for depositing into the bank
  • Ensure payments are properly reflected on customer’s AR balance
  • Process PCI compliant customer credit card information
  • Accurately charge credit cards and work with Operations to get product fulfilled
  • Research differences in tape tally totals, research unapplied payments including contact with customers to resolve duplicate or overpayments issues
  • Respond to customer inquiries via phone and email
  • Serve as backup when workloads require it (i.e. monthly invoicing, research/reporting)
  • Research customer billing issues
  • Create billing adjustments
  • High volume and accuracy is crucial to maintain proper customer accounts
  • Interact with multiple departments
  • Perform job related duties and projects as required

 

Education/Experience:

  •  2 - 4 years of AR/billing experience
  • Practical knowledge of general accounting policies and processes
  • Knowledge working with Microsoft Office
  • Analytical/Ability to Troubleshoot
  • Ability to work independently and as part of a team
  • Strong organizational skills with great attention to detail
  • Ability to coordinate multiple tasks concurrently and to meet deadlines
  • Excellent written and verbal communication skills with internal and external customers
  • Initiative, flexibility, and willingness to adapt to change
  • Knowledge of a cloud-based ERP and billing systems (i.e. Zuora, Salesforce), PeopleSoft, and Siebel a plus
  • Bachelors degree preferred in acccounting

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