Resource Manager
Position: Full-time
Location: New York, Denver, Los Angeles
OVERVIEW:
Movement Strategy is an independent social media agency. Now at its 15-year, with 145+ employees across offices, we produce groundbreaking content for partners including Netflix, Klarna, Amazon Prime Video, and Warner Bros.
Our Resource Manager is diplomatic, analytical, highly organized, and passionate about making the agency run smoother through partnering with department leads to fill the gaps on project teams. They oversee and manage project staffing and out-of-office coverage planning while providing support to the Operations team on streamlining cross-functional resourcing processes and reporting related to capacity, burn, and utilization. They will play a pivotal role in managing agency allocations and helping us scale and pivot to meet the needs of our clients, while developing a strong understanding of our departments’ talents and skill sets, how best to staff our projects, and help achieve our broader agency goals for growth. This role has huge room for growth, as Resourcing is an imperative function of the Operations team!
REPORTING STRUCTURE & COHORTS
- Direct Supervisor: Associate Director, Operations
- Close Cohorts: COO, Senior Leadership (all departments), Operations Manager, Talent Acquisition
KEY FOCUS AREAS
Your core responsibilities center around autonomously reviewing new resource demands, prioritizing against team availability, and gauging the need for freelance and/or new hire support. You’ll work closely with team leadership to identify opportunities for increasing efficiencies and maintaining healthy utilization across all teams.
RESPONSIBILITIES
- Develop a strong understanding of team strengths across all disciplines, to successfully determine appropriate staffing for project opportunities
- Review and advise on staff plan allocations based on active scopes and new business forecasting
- Identify needs for freelance and/or new hire support where/when needed, providing all details necessary for Finance approval
- Work hand-in-hand with recruiting teams to help assist with both proactive and reactive hiring needs
- Create strong rapport with department leads, staying in lockstep on team allocations, staffing challenges, and pain points, and acting as liaison between department leads, Operations, and Talent Acquisition
- Uphold staff agency capacity goals through collaborating with department leads and managers to identify and problem-solve resourcing issues
- Oversee process for project assignments and coverage planning across all departments
- Update agency resourcing tools to reflect staff allocations/capacity across all departments on an ongoing basis
- Support Operations team on analyzing agency staff KPIs, goals, and trends to make recommendations and inform business decisions
REQUIREMENTS
- 3-5 years of post-college experience in advertising (background: Resourcing, Project Management, or Operations)
- PM and/or RM certifications or classes are a plus!
- Ability to analyze and understand agency staffing plans, allocations, and resourcing reporting
- Comfortable communicating and working directly with department heads/leadership are a must
- Autonomous and accountable for your work and responsibilities, managing up to your supervisor on an ongoing basis
- Strong problem-solver, thinking outside of the box and providing creative solutions to any challenge
- Knowledge and experience using resource management tools, like:
- Mavenlink (ideal)
- Harvest/Forecast
- NetSuite
- Asana
- Strong experience with MS Excel and/or Google Sheets are a plus!
IDEAL QUALITIES
- Excellent written and verbal communication skills
- Good with numbers and have a strong understanding of how to use them for staffing decisions
- Level-headed and controlled under pressure. Ability to remain calm and collected in hectic situations, yet assertive when needed
- Proactive and always thinking about how resourcing decisions affect the bigger picture
- Make others’ jobs easier (no matter who they are or what they do)
- Create a positive and open environment when around others
- You have a diverse and inclusive perspective
SALARY & COMPENSATION
In compliance with local and state law, we are disclosing the compensation for roles that will be performed in New York City, Colorado, and California. The range listed is just one component of Movement Strategy’s total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards
Pay Range: $75-95k salary per year
PERKS
- Unlimited Paid Time Off
- Unlimited Work from Home (Post COVID)
- Anniversary Bonus Program
- 100% employer contribution for health, vision, and dental
- 401k plus discretionary match
- Paid Parental Leave
- Life insurance
- Short and Long Term Disability
- Employee Assistance Program
- Flexible Spending Account (FSA)
- WeWork Membership
- Support for continued education
- Health and Wellness program
- Movement Journey – Stipend for continued education or personal growth
- Amazing colleagues!
Movement Strategy is an Equal Opportunity Employer
At Movement, we believe that what we put out into the world matters. And since we were founded on the principles of paving our own path, we take bold steps towards what we believe is the right direction. This means addressing the big stuff: the systems of inequality that impact some of us far more than others. As culture creators, we firmly believe we have a responsibility to our colleagues, clients, communities, and the industry to live up to the Movement name. We confront inequities head-on as they come, knowing that this work is never done and that we must keep the momentum.