Clinical Program Manager, Outpatient Services, LCSW, LPC, LMFT
Wilton, CT
About the Position: The Program Manager, Outpatient Services is responsible for meeting the expectations of Clinical Counselor to include: collaborate with a multi-disciplinary treatment team to create an individualized recovery experience that incorporates the body, mind and spirit of each client. Provide individual and group therapy sessions and facilitate treatment groups. Coordinate care with external providers and community such as: family members, primary care physicians, psychiatrists, outpatient programs, legal aids, family interventionists, university administrative staff, and employee assistance program representatives. In addition, model viable brief treatment and case management strategies to clinical team and provide support and supervision to the outpatient team in appropriate fashion.
Schedule:
Monday through Thursday 9:30am - 6:00pm, Friday 9:00am - 5:30pm
Your Role:
- Comply with existing policy and procedures and Business Code of Conduct.
- Maintain a comprehensive understanding of all department responsibilities with the ability to perform each task.
- Plan and oversee all clinical care or administrative operations within the programs assigned.
- Devise strategies and participate in the development of long-range planning, quality improvement and assurance efforts per company standards for best in class service and continuous growth.
- Assume responsibility of budgeting and resourcing.
- Work with administrative assistant to assign cases and create schedules for all employees.
- Coordinate and supervise staff providing constructive feedback while ensuring that they are providing quality and comprehensive care to clients and other stakeholders based on program policies and procedures.
- Provide personnel with clinical training and opportunities for continuous development through the use of SMART goals.
- Evaluate performance and develop employee performance improvement plans when necessary.
- Audit clinical charts and monitor overall compliance to legal guidelines, internal policies, accreditation standards and quality standards.
- Assist with clinical caseload and group coverage as needed.
- Maintain department metrics and quality assurance reports to submit when needed.
- Respond to on-call and after hour needs.
- Comply with all federal, state and accreditation regulatory requirements.
General
- Adopt the Mountainside culture of providing a Best-in-Class Service to all clients.
- Uphold the Mountainside values of Compassion, Professionalism, Integrity and Commitment at all times.
- Comply with Mountainside procedures, policies and regulations relevant to assigned role.
- Carry out additional responsibilities as individually notified, either through assigned objectives or as directed by management.
Education and Qualifications
- Graduate Degree in related field - Required
- Current licensure in CT (LCSW, LMFT, LMHC, LPC) - Required
- Knowledge and experience in the provision of evidence based integrative care.
- Minimum three years’ experience/knowledge in substance abuse and/or co-occurring disorders integrated treatment.
Skills and Abilities
- Experience with Electronic Medical Records
- Excellent written and verbal communication skills
- Able to work independently and as part of a multi-disciplinary team.
- Must have basic computer skills including competence in software applications such as Microsoft Office suite, Adobe and use of internet applications
- Awareness and sensitivity to addiction, socioeconomics and strong cultural competency.
- Excellent organization and time management skills
Compensation:
- The base salary range for the position is flexible. Please apply to inquire.
Benefits:
- Comprehensive benefit package
- Paid Time Off (which increases after 1 year with Mountainside)
- Paid holidays including a Multicultural Holiday
- 401(k) with employer matching
- Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.
About Mountainside:
Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.
Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.
Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
