At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 3,000 employees are all united by one mission: For the People.

Summary

We are seeking a Mailout Package Specialist to join our team. As a Mailout Package Specialist, you must be highly organized and able to work on a varied caseload and take pride in what you do. The ideal candidate is customer focused and empathetic.

Responsibilities

Assist with all Mailout pools
Review the intakes before mailing out documents for any missing information
Mail out retainer packages to clients
Process incoming mail with SSA and/or OHO
File representation documents for Case Developers/Legal Assistants
Assist Case Developers and Legal Assistants with questions
Make follow up calls in regards to the retainer packages
Contact clients for address verification's (when the rep docs come back as undeliverable)
Receive incoming calls from clients and intake relating to the retainer packages
Assist clients with questions in regards to the retainer packages
Assist with any emails that come to the SS-Mailout inbox
Assist with faxes that come in
Entry level position compensating at $15.00 an hour

Qualifications

High School diploma or GED required
Must be available to work Monday-Friday (open availability)
Ability to be a team player and follow procedures
Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
Strong writing and communication skills along with attention to detail

#LI-FM1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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