We’re looking for an empathetic problem-solver, experienced in interactive product design, to help us deliver the best banking experience possible.
We’re building a bank for and with our users. A product that’s fair, transparent and a pleasure to use. We see ourselves as something more than a typical current account: we’re setting out to solve all the problems that exist around your financial life in a coherent, meaningful and delightful way.
You’ll be working on a product that is a part of day to day life for 100,000 people already, and your work here will shape the way that people interact with their finances.
Help us evolve Monzo’s product, from the Android and iPhone apps to Monzo.me and all the cool stuff we have ahead.
Projects you could work on:
- New features for Monzo’s iPhone and Android apps.
- Taking Monzo.me to the next level.
- Monzo’s marketplace. We want Monzo to be the financial hub of your life, and something this ambitious requires a lot of good design.
- Internal product. To get to one billion customers, we need very powerful and well designed internal tools.
You’ll be the fourth member of the design team: we are a horizontal team within Monzo so we work closely with other teams to frame problems, help them to define the right solutions and ultimately ship great software. As a team we’re small (considering the whole company is more than 80 people) so each of us really has a lot of impact on how Monzo looks and works.
This post by Zander gives a good idea of how any given week at Monzo looks for a product designer. We use Sketch for all our UI work, Adobe After Effects for animations and Adobe Illustrator for, well, illustrations. The rest of the stack are the usual suspects: Marvel, InVision… we’re playing with Abstract lately. We’re quick to adopt better tools and processes, so you’ll be more than welcome to contribute all the good practices you’ve used before.
You should apply if:
- You value collaboration and are at your best when you’re part of a team.
- You understand that good design is not about trends but is built on top of principles and tradeoffs. You make well-reasoned design decisions.
- You love making beautiful visuals but it’s not what drives you. What drives you is delivering great experiences and solving problems.
- You have empathy for customer needs, but can also consider technical constraints and business goals.
- You’re excited about scaling products and want to help us reach one billion users.
- You’re passionate about inclusive design and accessibility, and you’ll design with all our users in mind (not just the ones that look like our team).
- You can show us a portfolio with detailed examples of beautiful interaction design.
- Sketch is your tool of choice. If you are good at AE or any other motion design tool we’ll love you even more.
- You are flexible; we’re a young startup and you’ll be designing lots of fun things.
We’re keen to ensure we’re designing a bank that works for everyone, so particularly encourage applications from people of colour, women, and other underrepresented demographics.
We listed out every skill that we’d love in a product designer but we know every person is different and we all have different backgrounds, strengths and weaknesses so don’t worry if you don’t think you meet all the requirements. You can email email@example.com if you’d like to discuss whether Monzo is the right fit for you.