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About us: 

We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

About our Team:

This role is an integral part of our Supplier Operations team, supporting the company on all things related to Procurement & Contracts. Working collaboratively across a number of different departments you’ll see the breadth and depth of work that we do at Monzo. You will focus on delivering the best commercial deal, without compromising on quality or service, so that we deliver an amazing experience to our customers and internal teams. 

To succeed, you should be happy working across all categories of procurement, but most comfortable with third parties that deliver technology/software solutions and have a solid understanding of data privacy principles to support this. 

What you’ll be working on :

Day to day you will help bring on new partners by sourcing, negotiating, completing due diligence, developing contractual agreements alongside offering advice, support and training. Using your financing planning skills, you will work closely with our Money team to make sure we factor contract costs into our financial models. 

The team is also responsible for maintaining an up-to-date record of all contracts. This means our teams have the right information to manage their supplier relationships and we stay compliant as a regulated bank.

Your day-to-day   

  • Working with the business to deliver the best commercial arrangement without compromising on quality or service
  • Being a company expert on procurement, commercial and relationship management 
  • Collaborating with our key internal teams  (i.e. Legal, Privacy, Risk and Money teams) 
  • Documenting and maintaining accurate information about the supplier/contracts in our vendor management system (OneTrust)

You should apply if:

  • You have strong commercial and negotiation skills, partnered with clear communication skills 
  • You’re able to develop and maintain long term relationships with suppliers
  • You have a strong track record of managing procurement for technology providers, understand software licensing models
  • You understand key aspects of legal contracts and commercial agreements including a working knowledge of GDPR
  • You have experience of Vendor management systems and associated reporting
  • You’re able to work collaboratively with all levels of stakeholders to make a positive impact
  • You thrive in a fast-paced environment 

The Interview Process:

Our interview process involves 2 main stages: 

  • Recruiter Call
  • Role specific/Technical Interview

Our average process takes around 1 week but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process.

What’s in it for you:

💰 Competitive salary depending on your experience ➕ benefits 

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here

If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.

Equal Opportunity Statement

We are actively creating an equitable environment for every Monzonaut to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog,  2021 Diversity and Inclusion Report and 2022 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.


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👤 Identity survey

Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. 

Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is:

  • Voluntary. And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not.
  • Anonymous to Monzo. We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process.

For more information on how we'll use this data, please read our candidate privacy notice.

By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us.

How would you describe your gender identity?

Do you identify as transgender?

What's your sexual orientation?

Do you identify as having a disability?

Do you consider yourself to be neurodiverse?

How would your describe your ethnicity?