📍London / UK Remote | 💰 £110,000 - £130,000 + Benefits | A week in the life of a Product Manager at Monzo

About us:

We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

About our Product Team:

The challenge of making money work for everyone is huge and complex. Imagine building FAANG level tech but in a regulated market - the possibilities are huge, but with exciting challenges paired alongside. 

The potential impact of Monzo is enormous and we’re only 1% done. Digital banking has 15-20% adoption globally. We have the opportunity to impact millions, if not, billions of people’s lives. 

We’re still a scaling team with tons to accomplish. There’s many 0 to 1 greenfield projects where you can make a huge impact. The scope of your role as a PM at Monzo is massive and filled with opportunity. We believe great ideas come from everywhere, and that flat, autonomous teams produce the best outcomes for Monzo and our customers.

You won’t be building buttons or banners (although that could be a small part), you’ll be building entire new products. 

These new Product roles will sit within Personal Banking - this is our Core App experience and everything you think of when you think of Monzo! This includes the Monzo Current Account, savings pots, bill splitting, get paid early, and lots of other core features. We're hiring Product Managers who will build the strategy, own the roadmap, and work on large core products. 

What you’ll be working on:

  • Develop our understanding of our users at a deep level, building a strategy to help them reduce anxiety over money and feel more in control of their finances
  • Work with a multidisciplinary team to find the best path to creating meaningful value for our customers while meeting our business objectives. This could involve building new features, improving existing features, or changing the way we work operationally and the non-software features we offer customers.
  • Work iteratively and collaboratively with design, engineering, research, legal, compliance and many others to refine your plan and execute against it effectively.
  • Build. Make changes. Ship. Fast, iteratively, and in control.
  • Track and monitor how we’re doing with core metrics for your area, and new ones you develop with the team for the work you’re doing. Iterate and improve on your work to hit our goals and create value for our customers.

Your day-to-day:

  • You’ll own the product roadmap for your area, shaping the strategy for what the squad will focus on and how you’ll get there. 
  • You’ll be driving hypotheses and experimentation-centric approaches. We work iteratively - taking the time to test our hypotheses and iteratively making changes based on data.
  • You’ll work in a cross functional squad with Engineers, Designers, Data Scientists, and other team members, bringing them along on the journey to solve problems together, collaboratively. 
  • You’ll prioritise user research and developing a deep understanding of our users at a deep level, overall focusing on helping them to reduce anxiety over money and help them build financial health.
  • You’ll be the pivot between senior leadership, aiming to understand business objectives, and product, ensuring the team has the right core metrics in place to meet these needs (and tracking that we’re reaching them).

You should apply if:

  • Customer centric - You prioritise what customers want and you drive customer centric thinking within your team. You can demonstrate how you’ve put customers at the forefront in your previous product teams. 
  • Product experience - You’ve shipped complex and high impact products in a world-class product-led company. Ideally, you’ll have extensive experience working on consumer facing mobile app products. 
  • Hypothesis and Data Driven - You value the importance of data, and can clearly demonstrate how you’ve driven experimentation and hypotheses testing within your previous product teams. 
  • Team structures - You’ll be familiar working within cross functional squad structures, partnering closely with Engineers and Designers, driving a collaborative and psychologically safe culture where everyone can share ideas. You have experience working in a team that ships at pace.
  • Growth Mindset - We encourage a growth mindset within our teams; we fail quickly, we learn from our mistakes, and we take accountability. 
  • Passion - We’re passionate about what we’re doing here at Monzo! We know we still have a long way to go to make money work for everyone, and our Product team is a key part of that journey.

The Interview Process:

Our interview process involves 3 main stages:

  • Recruiter Call (30 mins) - Once you apply, if your application is aligned, one of our Hiring team will reach out to you for an introductory conversation. 
  • Initial Chat (45 mins) - This will be an introductory conversation with one of our Product leaders. 
  • Product Loop (3 hours) - This stage consists of 3 separate interviews that usually happen across 1-2 days. This will be made up of a Project Walkthrough, a Case Study, and a Leadership Interview. If you get through to this stage, your Recruiter will have a 20-minute chat with you beforehand to help you get ready and prepare for this stage. 

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on hiring@monzo.com

One of our Product Managers has written a detailed blog on their experience through this process, for extra details, hints and tips please see 'My first 3 months at Monzo as a Product Manager'

What’s in it for you:

💰 £110,000 - £130,000 base salary➕ plus stock options 

✈️ We can help you relocate to the UK 

✅ We can sponsor visas.

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here

Equal Opportunity Statement

We are actively creating an equitable environment for every Monzonaut to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog,  2021 Diversity and Inclusion Report and 2021 Gender Pay Gap Report.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.


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👤 Identity survey

Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. 

Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is:

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