We’re building the best bank in the world.

A bank you'd be proud to use - and that means bringing together a talented team with diverse experiences, backgrounds and skills.

We believe there should be an alternative to the banking of the past: we're focused on solving problems, rather than selling financial products, making your financial life simpler, and giving you complete control from your smartphone.

Internally, we encourage an open, collaborative, inclusive working environment. We contribute to open source software, and we continually engage with our wonderful community. We’re hiring talented, creative problem-solvers to help us build the bank of the future. Join us!

Data at Monzo

Our Data team's mission is to Enable Monzo to Make Better Decisions, Faster

At the core of this mission sits our data platform. We're great believers in powerful, real-time analytics and empowerment of the wider business. Every engineer at Monzo is responsible for collection of relevant analytics events from their microservices. We optimise for simplicity and re-usability – all our data lives in one place and is made available via our data warehouse in Google BigQuery. 

Our technology stack

We rely heavily on the following tools and technologies (note we do not expect applicants to have prior experience of all them):

  • Google Cloud Platform for all of our analytics infrastructure
  • dbt and BigQuery SQL for our data modelling and warehousing
  • Python for data science
  • Go to write our application code
  • AWS for most of our backend infrastructure

As part of your role, you'll:

  • Oversee and manage a data team within our Borrowing area, reporting to both our Borrowing Data Director and our Senior Manager for FinHealth Credit Strategy
  • Own the priorities and roadmap for Data in this team
  • Use your knowledge of the data and emerging trends to feed back into the strategy and overall goal setting for FinHealth in particular and Borrowing as a whole
  • Manage the more junior Data team members, provide coaching, mentoring and feedback to improve their skills and enhance the quality of their output
  • Code up, automate and enhance the database tables and dashboards to provide insights and promote rapid, data-driven decisions
  • Contribute to the Data Discipline by sharing your insights, contributing to our core data models and proactively spotting opportunities for applications of your work in other areas of the business 

You should apply if:

  • What we’re doing here at Monzo excites you!
  • You're impact driven and eager to have a real positive impact on the company, our customers and your colleagues 
  • You're passionate about data and using that data to improve & inform business decisions
  • You’re as comfortable getting hands-on
  • …and your comfortable taking a step back and thinking big-picture
  • You can convey complex issues using effective communication, both written and verbal (at Monzo we have a strong belief in simple-but-precise language. We call this our tone of voice - see here)
  • You have a self-starter mindset; you proactively identify issues and opportunities and tackle them without being told to do so

Nice to haves:

  • Experience in Financial Services, particularly retail lending in the UK
  • Experience in Collections, Recoveries or Debt Sale/Purchase

Logistics

This role is located in London. Monzo is committed to hybrid working over the long term; we find that the best balance is to spend 2-3 days per week in the office and the other 2-3 days working from home. There isn’t a prescriptive rule here - we let each team and person figure out what works best for them (the most popular office days are Tuesday, Wednesday & Thursday).

It’s also possible for this role to be fully remote, so if this is a hard requirement for you please raise it in one of your first calls with our interviewing team. However given the degree of team management, mentoring and collaboration that are required to be successful, this role is hybrid-preferred. 

All our interviews are conducted remotely by default, but if you’re nearby and would prefer to meet us in-person in the office then please say so. 

Questions about this role? Head over to our careers page to read our FAQs (www.monzo.com/careers)

 

Equal Opportunity Statement

At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

You can read more about diversity and inclusion on our blog.


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👤 Identity survey

Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. 

Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is:

  • Voluntary. And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not.
  • Anonymous to Monzo. We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process.

For more information on how we'll use this data, please read our candidate privacy notice.

By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us.

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