We are looking for experienced AML investigators who love solving problems and keeping up-to-date with the latest financial crime trends to join our team, and help Monzo make money work for everyone.

We believe that our investigators are best placed to protect our customers and Monzo when they have a holistic understanding of financial crime teams, typologies, and task types. This means that we tackle all types of financial crime as one financial crime team, working together to address money laundering, sanctions breaches, terrorist financing, fraud, bribery, corruption, tax evasion, and more.

This means that you’ll have the opportunity to be exposed to, and trained to work on, a variety of financial crime tasks over the course of your career at Monzo.

Every day, you’ll spend your time on things like:

  • Making decisions about what to do with customer accounts that are flagged by our transaction monitoring system.
  • Writing suspicious activity reports for Monzo and the National Crime Agency. 
  • Account closures - Defund and Ban Reminders
  • Work on cases that have been escalated from our Frontline COps team 
  • Securing fraudulent funds so that they can be returned to victims.

You should apply if:

  • You have experience working in operational financial crime - or think that you have other relevant experience that we should consider.
  • You have a keen interest in current anti-money laundering trends and typologies.
  • You love connecting the dots and solving problems.
  • You are comfortable making judgement-based decisions in a changing environment. 
  • You’re great at explaining things to people, and have flawless written English. 
  • You’re excited by our mission of making money work for everyone. 
  • You are self-motivated and take ownership of your own performance.

 

Logistics:

This is a remote (work from home) role, but you can be based in our Cardiff office if you would prefer to work in an office environment.

The application process consists of some initial application questions (please take your time, we read these carefully!), a short task, a values interview, and a role-specific skills interview. 

Shifts - You will work 9am-6pm shifts to help us tackle urgent financial crime work, including some weekends. 40 hours contract.

Salary - £23,500 depending on direct and relevant experience and a huge range of benefits. All Monzo team members get share options as part of their package.

Equal Opportunity Statement

At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

What is Monzo about?

We’re a bank on a mission to make money work for everyone. By focusing on solving real problems rather than selling financial products, treating people fairly and being totally transparent, we believe we can make banking better.

Monzo started in 2015 with big plans and a little office in Shoreditch, London. Now we’re a fully-licensed bank with millions of customers in the UK, and well over a thousand employees around the world.

Questions about this role or application process? Head over to our careers page to read our FAQs (www.monzo.com/careers) or email us if we need to make any adjustments to the application process because of disability or neurodiversity.

Diversity and inclusion are a priority for us at Monzo – if we want to solve problems for people around the world, our team has to represent our customers. So we need to attract the best talent in the world, and create an environment that supports and includes them. You can read more about diversity and inclusion on our blog.

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👤 Identity survey

Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. 

Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is:

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