We're looking for a Data Scientist for our Operations team excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2021 and help us to build a bank that customers truly love.
At Monzo, we're building a bank that is fair, transparent and a delight to use. We’re growing extremely fast and have over four and half million customers in the UK, with over 100,000 new people joining every month. We’ve built a product that people love and more than 80% of our growth comes from word of mouth and referrals.
Our Product Analytics team's mission is to
Enable Monzo to Make Better Decisions, Faster
We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses.
We work in cross-functional squads where every data scientist is a member of a central data discipline and either embedded directly in a product squad or working closely with the operations leadership team.
As part of your role, you'll:
- Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our products and how those insights can inform our product strategy
- Guide and enable product teams to measure things that matter; initiate or help run A/B experiments to keep improving everything we do
- Help us understand how we can measure and optimise a system that handles thousands of queries a week. What product improvements can we make? How can we understand if these are impactful?
- Liaise with engineers to keep making sure we collect the right data to produce relevant business insights
What’s special about data at Monzo?
Autonomy. We believe that people reach their full potential when you can remove all the operational obstacles out of their way and let them run with their ideas. This comes together with a strong sense of ownership for your projects. At Monzo, you will get full access to our data and analytics infrastructure. When you discover something interesting, there is nothing stopping you from exploring and implementing your coolest ideas.
Cutting-edge managed infrastructure. All our data infrastructure lives on the Google Cloud Platform, so you don't need to spend your time configuring or managing clusters, databases, etc. All of our infrastructure is designed so that we can have really high data quality, and spend most of our time using that data to support business decisions.
Automation. We aim to automate as much as we can, so that every person in the team can focus on the things that humans do best. As with all data science work, there’s some analysis and reporting, and as much as possible we encourage self-serve access to our data through Looker.
You should apply if:
- What we’re doing here at Monzo excites you!
- You're impact driven and eager to have a real positive impact on the company, product, users and very importantly your colleagues as well
- You're commercially minded and can put numbers into business perspective
- You’re as comfortable getting hands-on as taking a step back and thinking strategically
- You have a self-starter mindset; you proactively identify issues and opportunities and tackle them without being told to do so
- You're a team player whom your colleagues can rely on
- You have solid grounding in SQL and preferably Python
- You have experience in conducting large scale A/B experiments
Nice to haves:
- You have multiple years of experience in product or growth analytics, preferably in a fast moving tech company
- We can help you relocate to London & we can sponsor visas.
- This role can be based in our London office or remotely within the UK
- We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
- Diversity and inclusion is a priority for us – if we want to solve problems for people around the world, our team has to represent our customers. So we need to attract the best talent and create an environment that supports and includes them. You can read more about diversity and inclusion on our blog.
- If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.
- The application process consists of a 30 min phone call with a recruiter, an initial call with someone from the team, followed by a practical written exercise and 2-3 video interviews. We promise not to ask you any brain teasers or trick questions.