Monzo is an exciting combination of a bank and tech start-up, started from scratch in February 2015 to build a bank that makes money work for everyone.  We’re focused on solving problems, rather than selling financial products, making your financial life simpler, and giving you complete control from your smartphone.

We’re the fastest growing bank in the UK, with nearly 200,000 people joining every month and more than three million customers. As we continue to grow, we want to make sure we’re really living our mission of making money work for everyone. 

We don’t operate in a vacuum and we want our approach to policy to mirror our approach as a company and our brand. We believe we have the opportunity to have a hugely positive impact on behalf of our customers and society, with a particular focus on financial inclusion. 

You'll be part of our Public Policy and Better Banking squad. You’ll work closely with teams across the company to create and deliver our strategy on a range of issues, including reforms to financial services rules and the treatment of vulnerable customers.

What you’ll be doing: 

  • Owning and developing key relationships with policy makers, industry groups, consumer groups and non-governmental organisations (NGOs).
  • Developing our expertise and views on a range of policy issues, and advocating for change which helps us achieve our mission.  
  • Working with internal product teams to help them build features and services that enhance our social mission.  
  • Coordinating and writing formal responses to relevant consultations and other requests.
  • Partnering with organisations who share our aims by pooling our expertise, resources and voice. 
  • Identifying, monitoring, and analysing policy issues affecting Monzo and identify proactive strategies to address them. 

You should apply if: 

  • You have experience working in policy, whether as part of a policy team, a public affairs team, a think tank or similar. Experience in financial services policy is a bonus, but not a prerequisite.
  • You’re as comfortable speaking in a parliamentary session as you are getting into the details of how a new product feature works with the team. 
  • You’re comfortable with the speed of execution at a startup and can’t wait to jump in 
  • You want to drive positive impact and change for our customers 
  • You love taking the initiative and driving things forward at your own pace, without being told what to do.


The application process consists of a short phone interview with the hiring team, follow up call with the Public Policy Lead, and a couple of on-site interviews at our office in London.

We're offering a salary of £45-60K + stock options depending on experience.

We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance.

We’re keen to make sure we’re designing a bank that works for everyone, so we particularly encourage applications from different underrepresented demographics.

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