Our Las Vegas office is growing rapidly and we’re looking for someone organised and friendly to support our wonderful people and keep the office running smoothly. The environment our people work in is crucial for helping them achieve high performance. We're looking for someone who’s passionate about people and workspaces and is excited to set the standard for what great office management looks like!

Monzo is a UK-based bank that’s been growing rapidly over the last year, from less than 250 to over 700 people, and it's not stopping! Our customer numbers are growing too, and they need support 24/7 meaning we’ve branched out our operation to Las Vegas.

You’ll be the first ‘People’ person in this office and have a unique opportunity to help make sure it grows successfully. Your primary responsibility is making sure everyone is engaged and productive, and that the office is a great environment to work in. You'll be part of the wider People team, who are mostly based in London, UK, but day to day you’ll interact with the Customer Operations squads based in Vegas. Whilst they’re delighting our external customers, you’ll be doing your best to delight your internal ones.

You'll be responsible for a wide variety of tasks, some of which include:

Office management: arranging maintenance and improvements, managing the cleaning team, buying supplies from teabags to yoga mats!

Optimisation: whilst we provide great benefits for our staff we want to make sure we’re getting the best deal. Supplier management, negotiation and budget control will be a core part of your role.

Building a community: organising socials and knowledge shares to build a strong and connected internal community. From karaoke to boardgames, yoga to pottery painting, you'll be responsible for creating a programme that keeps our Monzonauts engaged and developing personally and socially.

Generalist HR Duties: you’ll pick up any generalist ‘People’ work that needs doing - including helping with Hiring, onboarding new joiners and offboarding leavers.

You'll dive into every challenge, however big or small and make sure that every member of staff in the office has everything they need to work well at Monzo and feels connected to our other offices.

You'll work with people across every squad, using your initiative to determine what will most benefit from your attention, and doing whatever you can to ensure the office and team are running smoothly. Each day will be different, and you'll learn a lot about the inner operations of a rapidly growing company.

You should apply if:

  • you multitask effortlessly and are ridiculously organised
  • you prioritise high impact work, but never neglect the details
  • you're independent, proactive, comfortable making decisions, and great at communicating these
  • helping people makes you happy
  • you're a resourceful problem solver who is cool in a crisis

Logistics:

Work will be on-site in our office in Las Vegas, NV. So you will have full rights  to work in the US.

We care deeply about inclusive working practices and diverse teams. We’re keen to make sure we’re designing a bank that works for everyone, so we particularly encourage applications from different underrepresented demographics.

We’re offering a competitive salary and lots of other benefits.

The application process consists of a short phone interview, followed by a task and a task review call. This will be followed by a couple of on-site interviews at our office in Las Vegas. We're aiming to conduct onsite interviews the week commencing June 3rd so please take this into consideration when applying. 

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