Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business!
The Parts Manager will oversee all phases of Parts Operation such as inventory control (shipping/receiving, obsolescence control, parts turnover, stock order efficiencies, etc.), hiring and training Parts Department Personnel, managing departmental budgets, key performance indicators, marketing and selling parts to successfully achieve financial targets. This position requires a friendly disposition with the ability to lead other and interact with a broad base of customers.
3 years or more of leadership experience within the equipment or auto service industry is required.
Experience with agriculture equipment or construction equipment is preferred
Strong work ethic.
Superior communication skills.
A strong sense of urgency is required.
Customer service experience is required.
Confidence in working with Microsoft Office applications and learning new software programs.
Responsibilities:
Set challenging goals and objectives for each departmental employee
Formally evaluate each employee annually, mentor, coach and give feedback
Ensure that one complete physical inventory is conducted annually
Maximize vendor authorizes stock returns to enhance parts turns and cash flows
Meet daily with Branch and Service Management to promote collegial working relationships
Review all open documents weekly with Branch Manager
Complete all parts department filings, i.e., stock orders and records, etc. weekly
Assist parts counter when necessary
Provide and encourage a culture of personal development and career advancement
Take ownership of merchandising showroom and storefront
Deep understanding of financial statements and departmental metrics
Solid computer skills (Microsoft Office)
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Pay is commensurate with the applicant's experience, as it relates to the position.