Monocl is a rapidly growing SaaS business focused on life sciences and healthcare. We are now looking to add a Solution Design Director to our growing sales team where you will be a product expert in consulting and implementing our Monocl Engage product. You will have an opportunity to have a significant and very visible impact in the continued success of the product as we transform an industry.
Monocl’s mission is to connect all stakeholders in life sciences and healthcare through software - thereby enabling our customers to target and engage the right opinion leaders, medical experts, and customers anywhere in the world. We are guided by a strong vertical focus on life sciences and healthcare, combined with a relentless drive to address great customer challenges. Monocl is a Definitive Healthcare Company.
What You’ll Do
As a Solution Design Director you will use your expertise of the Medical Affairs space and strategic engagement with external experts (i.e. Key Opinion Leaders, Thought Leaders, etc.) to consult customers in best practices aligned with their strategic engagement planning. This is a position that requires the ability and experience to work on a strategic level to lead customer workshops, discovery meetings and to consult on industry best practices and implementations. You will be working in an autonomous manner in a cross-functional role where you will collaborate with internal as well as external stakeholders. We are a global and rapidly growing company and you will have the opportunity to work with strategically important customer account.
Key responsibilities include:
- Provide strategic pre-sales support related to major account engagements, specifically developing account penetration strategies, ensuring a deep understanding of buyer needs and building creative approaches to continuously improve sales processes
- Craft value propositions and design workflows in close coordination with Account Executives to satisfy major customer needs on a global scale and to establish key customer success metrics
- Lead RFP responses by crafting successful response strategies, coordinate the overall team response, orchestration of bid defense strategies, execution of key customer presentations and additional supportive processes to ensure success
- Drive continuous commercial refinement by execution of a range of activities, including but not limited to business model reviews, collaborative pricing model refinement, sales performance optimization metrics, and more
- Drive continuous company training and education sessions based on recent industry development and trends, and based on applied customer learnings from use of our products and services
·      Drive commercial launch aspects of new products and support the release of new product features in close coordination with PM to ensure successful and rapid market uptake and relevant continuous product positioning as well as high usability
·      Support establishment of product marketing material and sales training, including launch material and use case positioning, in collaboration with Marketing and PM
·      Interpret and prioritize product feedback from Sales to PM to support road map prioritization and optimize product positioning based on customer feedback and competitive intelligence
Who you are
You have the confidence and experience to work in a consultative role where you will lead, educate, train and develop best practices. Your experience will not only be used for external stakeholders but also in supporting and educating internal team members to help the company reach new levels of success. You have a passion and proven experience in the field and thrive in a dynamic, fast growing tech company.
- Multiple years of proven experience working with internal and external stakeholders
- Great knowledge of Medical Affairs and specifically external expert (i.e. Key Opinion Leaders, Thought Leaders, etc.) strategic engagement planning
- Excellent skills in customer training, content development and facilitation
- Experience of working under pressure and with low degree of supervision while being adaptive and tightly cooperating with the team
- Excellent written, verbal, interpersonal, presentation and training skills
- Excellent written and verbal proficiency in English
- Experience of working with a software and primarily SaaS solutions
- Experience of working with Medical Affairs consultancy

Why we love Monocl, and why you will too!

  • Industry leading products
  • Work hard, and have fun doing it
  • Incredibly fast growth means limitless opportunity
  • Flexible and dynamic culture
  • Work alongside some of the most talented and dedicated teammates
  • Definitive Cares, our community service group, gives all of us a chance to give back
  • Competitive benefits package including great healthcare benefits and a 401(k) match
Who are we
At Monocl we strongly believe in the strength of diversity and welcome applicants from all backgrounds. Here you will join an ambitious and international working environment with colleagues that push each other to the next level. You will enjoy a range of benefits and be equipped with great hardware for the job.
How do I apply?
This position will remain open as long as this ad remains on our website. When submitting your application, make sure to highlight and demonstrate past relevant achievements that you are proud of and make sure to include relevant references. We continuously look through applications. The applicants that best match our requirements will be contacted for a phone interview before a follow-up interview at our office. For questions (not applications) regarding the role, feel free to contact our Talent Acquisition Manager, Arsaman Bahrami, at
Your privacy is important to us. Please review Monocl's Candidate Privacy Notice which tells you how we use and process your personal information

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