Modern Health-

Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.

We are a female-founded company, backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures. We partner with 330+ global companies like Lyft, Electronic Arts, Pixar, Clif Bar, Okta, and Udemy that are taking a proactive approach to mental health care for their employees. Modern Health has raised more than $170 million in less than two years with a valuation of $1.17 billion, making Modern Health the fastest entirely female-founded company in the U.S. to reach unicorn status. 

We tripled our headcount in 2021 and as a hyper-growth company with a fully remote workforce, we prioritize our people-first culture (winning awards including Fortune's Best Workplaces in the Bay Area 2021). To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—team members who live outside the Pacific time zone must be comfortable working early in the morning or late at night; all full-time employees must work at least six hours between 8 am and 5 pm Pacific time each workday. 

We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!

The Role- 

Our Client Success Team is responsible for supporting Modern Health’s employer relationships to drive product adoption and engagement, and over time client retention and growth. Our Client Success Managers partner closely with senior HR executives and business leaders, serving as product expert, strategic consultant, and mental health champion. Setting the bar for client happiness and industry expertise, we are passionate about delivering the best experience while helping our client continuously get better at hiring.

If you’re interested in joining Modern Health’s Client Success but don't see an opportunity that you'd like to apply to, please send us your resume. We'll keep your information on file and will reach out if we find a match!

Benefits-

Fundamentals:

  • 100% coverage for Medical / Dental / Vision / Disability / Life Insurance (and dependents covered at 50%)
  • High deductible health plan option with health savings account
  • Modern Health product or equivalent cost of external care
  • Flexible PTO
  • Company-wide mental health days
  • Unlimited career growth opportunity

Family Support:

  • Childcare 
  • Parental leave policy 
  • Family Forming Benefit through Carrot

Professional Development:

  • Professional Development Stipend

Financial Wellness:

  • 401k
  • Financial planning through Origin

But wait there’s more…! 

  • Cell Phone Reimbursement 
  • WFH Equipment Stipend 
  • Natural Disaster Relief Stipend 
  • Mod Squad Community:  Virtual events like active ERGs, holiday themed activities, team-building events and more!

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Demographic questions

At Modern Health, we are on a mission to provide people the mental health support they need to unlock their potential and find fulfillment. To achieve this mission, we need to foster an inclusive environment where diverse perspectives thrive and people are free to come as they are, free from judgement.

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