Modern Health

Modern Health is a mental health benefits platform for employers. We are the only solution to cover the full spectrum of mental well-being needs through both evidence-based technology and professional support from a certified coach or therapist. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time.

Modern Health has raised more than $42 million from Kleiner Perkins, Funders Fund, Afore Capital, John Doerr, and Y Combinator. We are building a world-class team to make a positive impact and improve the way people live.

What You'll Do

We are hiring the founding members of our Care Operations team to help the company scale. Responsibilities include:

  • Identify, assess, and onboard coaches and therapists into our global network
  • Manage inbound requests and and match users to the relevant mental health resources
  • Define critical KPIs and build core operating dashboards to manage performance
  • Work cross-functionally to build workflows and implement process improvements
  • Conduct user research and complete other special projects as needed

Who You Are

  • You have 1-3 years of relevant work experience (startups are a plus)
  • You are a structured thinker and love checking things off your to-do list
  • You take initiative and like to build things from scratch with little direction
  • You enjoy working with different kinds of people and are great at building relationships
  • You are humble, scrappy, and thrive in fast-paced environments

Why You'll Love Modern Health

  • Passionate team dedicated to making a positive impact
  • Awesome office with snacks and catered lunch in the Financial District 
  • Amazing health benefits for you and your family 
  • Unlimited career growth opportunity
  • Flexible PTO

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