Modern Health is a mental health benefits platform for employers. We are the only solution to cover the full spectrum of mental well-being needs through both evidence-based technology and professional support from a certified coach or therapist. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time.
Modern Health has raised over $11M from Kleiner Perkins and Y Combinator and works with top companies that want to take a proactive approach to mental well-being. We are building a world-class team to make a positive impact and improve the way people live.
Product Ops Role
In this role you'll take a data-driven approach to understand the user experience, develop our product roadmap, and test strategies to drive user engagement, including email campaigns, onsite workshops, marketing materials, etc. You'll also work closely with our in-house psychologist to create and produce evidence-based digital content to improve the mental well-being of our users.
This is a highly visible, cross-functional role that is critical to our operational success and ultimately to the overall user experience. This role reports to the Head of Operations.
- 3+ years of experience in an analytical role (Product Ops, BizOps, etc.)
- Strong data background, including a knack for analyzing results, extracting insights, and making data-driven decisions
- Excellent writing skills - you can craft engaging messaging to clearly articulate our value proposition
- High EQ and strong interpersonal and relationship-building skills
- Working familiarity with SQL and/or HTML
- Worked at a high growth startup
- Experience in email marketing and/or other user engagement strategies
- Experience in healthcare
Why You’ll Love Modern Health
- You will work with a passionate team dedicated to improving the lives of millions
- Awesome office with snacks and catered lunch in the Financial District
- Amazing health benefits for you and your family
- Unlimited career growth opportunity
- Unlimited PTO