We are hiring our first ever Design Manager to help us realize our mission to better the lives of animals by building a place that’s better for all of us who love them. This role will be responsible for building functional, efficient, and beautiful Modern Animal clinics with as much attention to detail and care as our team brings to every pet and client we serve. 

This role will have deep specific expertise in test fits, design process, construction documents, permitting and construction administration as well as have excellent project management and communication skills, and thrive in a cross-functional environment. 

In this role, we are looking for someone who is passionate about pets and the people who love them, and is excited about rolling up their sleeves to bring our mission to life as we grow. This role will require travel sufficient to deliver on our clinic development objectives (up to +/- 25%).

What you'll be working on:  

  • Independently manages the full design process for multiple, concurrent projects
  • Creates Test Fits for new projects
  • Works with the Clinic and Operations Teams to review and approve Test Fit’s and drawings
  • Researches permit and entitlement information for each project
  • Understands, manages and tracks the permitting process
  • Works with the Real Estate team to evaluate potential sites and advises on design issues
  • Works with the Construction Managers to help support the project during the Construction Administration phase
  • Works with the Procurement Team to specify and confirm all owner furnished items
  • Works with the New Clinic Opening (NCO) team to make sure each all information has been provided to complete the project and is ready to be turned over to the Operations Team
  • Works with the Facilities team to provide them with all necessary documentation as well as feedback on any facilities issues
  • Works with other internal teams such as Brand, Training, Finance, and others to ensure each projects success
  • Clearly communicates any potential project issues and provides solutions to resolve them
  • Visits the sites several times during the project process
  • Helps manage the punch list with the General Contractor
  • Provides weekly project updates
  • Develops and maintains consultant budgets
  • Creates and updates project design schedules
  • Selects, manages and onboards architects, engineers and other consultants 
  • Manages and maintains relationships with vendors

Why you’d be a great fit:

  • Bachelor’s degree in Architecture or related field
  • 5+ years of design management experience
  • 3+ years of veterinary, medical and/or retail experience
  • Prototyping and standards experience a plus
  • Proficiency in project management tools including gant charts, spreadsheets, etc.
  • Collaborative go-getter, willing to roll-up sleeves and be hands-on
  • Enthusiasm for thinking outside the box to tackle complex problems
  • Set and deliver on targets with ease
  • Exceptional organization skills & ability to manage multiple project simultaneously
  • Detail oriented and strategic, sweating the small stuff but also seeing the big picture, and able to easily assess the state of progress for projects and how best to accelerate
  • Exhilarated by a high-paced, fast-changing and sometimes unpredictable environment
  • Operate with high emotional intelligence and exceptional communication skills
  • Thorough knowledge and understanding of CAD drawings, Slack, Google Workspace, and Microsoft Office Systems

What you can expect from us:

  • Excellent medical, vision, & dental coverage with various options to choose from 
  • 401k savings plan with a company match
  • Flexible time off & paid parental leave
  • Free membership to Modern Animal for your pets and discounts on extra services
  • Free membership to One Medical for primary care
  • Access to behavioral and mental health services through Ginger
  • WFH stipends to help you set up your home office while we build out an office
  • A collaborative team who has your back and will welcome you as part of our pack

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