About Mixbook  

Mixbook is an award-winning design platform giving consumers unrivaled creative freedom to design and share one-of-a-kind stories, transforming the lives of more than 6M people. Today, we are the #1 rated photo book service in the US with 26K 5-star reviews and a profitable, growing business. Customers love Mixbook for our powerful and intuitive editor, superb quality, designer themes, and our fanatical customer service. 

Founded by two Inc 30 Under 30 entrepreneurs from UC Berkeley California, Mixbook has been featured on the Today Show, Good Morning America, TechCrunch, The Verge, Washington Post, New York Times, and many other global media outlets.

Overview 

We are growing our Product Leadership team! The Senior Product Manager - E-commerce will join a team of three PMs and our Chief Product Officer to support the growth of Mixbook products worldwide. You’ll own product discovery and delivery of new, high-quality product experiences, features, and innovations that drive customer delight, satisfaction, and revenue. As part of our Product Leadership team, your mission will be to enable our customers to unleash their creativity and allow a simple, fun, innovative way of sharing their stories through beautiful designs and creative flexibility.

Location

This position is 100% remote, but may require quarterly travel to the San Francisco Bay area. 

Job Description  

Our Product Leadership team drives cross-functional teamwork to identify and prioritize high-impact projects for our customers. Our ideal team player is a passionate, hungry, and highly empathetic product leader who can identify new customer insights while inspiring teams across the company. You will help us drive product discovery and innovation.

What You’ll Do  

  • Develop a deep empathy and understanding of the Mixbook audience by regularly connecting with customers and generating new, data-driven insights 
  • Work closely with key stakeholders to identify and prioritize high-impact, revenue driving projects that have short and long term business impact
  • Review and conduct research, competitive analysis, customer feedback, market sizing, technology assessment and modeling
  • Advocate for the customers, always focusing on their needs and potential benefits
  • Work closely with team members in UI, design and engineering groups to provide them accurate, in-depth and concise stories, use-cases and requirements
  • Establish success metrics (KPIs) for product and feature launches
  • Proactively monitor and communicate performance and conversion of products launched and how they can be optimized on an ongoing basis
  • Remove and unblock impediments for product engineering and design team, focusing on delivering and launching great products
  • Provide product leadership, and direct project teams in the delivery of high-quality products within short timeframes

What You’ll Need  

  • 4+ years of experience in product management
  • Experience working in online shopping, merchandising and checkout in a consumer e-commerce space highly preferred (and previous work with mobile another huge plus!)
  • Demonstrated experience in identifying customer and business requirements, communicating those into a product vision, and rallying the execution team around that vision
  • Ability to work with cross functional teams (Marketing, Finance, UI, Visual Design, Engineering, Customer Service)
  • Ability to quickly analyze a product opportunity and make a strong recommendation on whether or not we should prioritize
  • Understanding of the personalized photo product industry is a plus
  • Passionate about customer experience and design 
  • Strong analytical and strategic thinking skills for identifying market opportunities
  • Strong communicator - both oral and written
  • Bachelor's degree in Computer Science, Design, Business discipline preferred

What You’ll Enjoy 

  • Comprehensive healthcare coverage, including fully-covered premiums for you and your family
  • 18 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents
  • Unlimited paid time off (plus vacation bonuses!) and flexible schedules
  • $2,000 per year for external learning and development
  • 401k + match, monthly events, travel opportunities, and more

Company Mission

Our mission is to empower people to be creative and connect deeply with the ones they love.  Unlike most growth companies, we have invested deeply in culture. Organizational health is central to our long-term strategy – we believe that when we love our people, they will love our customers, and our customers will love our business.

 We want people to join us who exude our core values: 

  • Scrappy (Act like an entrepreneur)
  • Caring (Heart of empathy) 
  • Craftsmanship (Spirit of excellence)

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