About Mirantis

Mirantis is an open cloud company focused on harnessing open source innovation to help enterprise application owners to become free of infrastructure and operations concerns. The company employs a unique build-operate-transfer approach to deliver two distinct products:

  • Mirantis Cloud Platform based on OpenStack and Kubernetes that helps services providers and enterprises run highly tunable private clouds powered by infrastructure-as-code and based on open standards.
  • Mirantis Application Platform based on Spinnaker that helps enterprises adopt cloud-native continuous delivery to realize cloud ROI at scale.

To date, Mirantis has helped more than 200 enterprises and service providers build and operate some of the largest open clouds in the world. Its customers include iconic brands such as Adobe, AT&T, Comcast, Reliance Jio, State Farm, STC, Vodafone, Volkswagen, and Wells Fargo. Learn more at www.mirantis.com.

 

About Solution Architecture at Mirantis

When customers engage with Mirantis, it represents a unique opportunity to tackle new challenges across industries and technology domains. As part of the Solution Architecture team, your work is to identify or create solutions for complex real-world problems through technical prowess, collaboration, versatility, and creativity. You will work internally with product management, marketing, and engineering teams to define enhancements to our products, and you will work in lockstep with Sales to communicate Mirantis product vision, features and value while anticipating and mitigating potential obstacles.

 The Solution Architect position offers candidates expansive opportunities for professional growth across a variety of business and technology domains. You will play a key role as an individual leader in the field and contribute internally to an organizational culture that deeply values transparency, performance, development, creativity, collaboration, and trust.

 

Role Description

  • Discover and qualify business alignment and technical fit between customer requirements and Mirantis product and services
  • Define and document customer business drivers, problem statements, and technical requirements
  • Position Mirantis products and services through dialog, presentation, demonstration, workshops and RFQ/RFP
  • Develop solution proposals and statements of work collaboratively with Sales and the Services Deal-Desk (MSDD)
  • Establish relationships as a trusted advisor to technical influencers and decision makers
  • Advocate for customer needs and serve as a conduit for customer feedback inside Mirantis across Services, Product, and Support organizations
  • Take ownership by getting involved in the delivery of services, support tickets and any area to ensure customer success
  • Propose and contribute to prioritization and design for new product enhancements, features, capabilities or implementation of the same based on customer interaction and ecosystem observation in coordination with Product Management and Engineering
  • Work as an individual or in collaboration with others to create targeted collateral for customer engagements

Requirements

  • 2-5 years experience in a customer-facing technical role or 5+ years as a Senior software/infrastructure engineer or architect
  • Hands-on proficiency with Linux (CLI)
  • Practical understanding of IP networking (L2-L4), including route, switch, load-balancing and firewalls
  • Proficiency with at least one scripting/programming language or tool (bash, python, ansible etc)
  • Excellent written and verbal communication skills, including public speaking and demonstrations
  • Ability to be productive in a globally-distributed team
  • Ability to travel up to 50%

Desired Skills

  • Practical understanding of distributed systems
  • Hands-on experience with:
    • Open source software
    • Cloud Infrastructure - OpenStack, Google Cloud Platform, Microsoft Azure or Amazon Web Services
    • Microservices and/or container frameworks - Docker, Kubernetes, Mesos and adjacent technologies
    • Software-defined-networking, virtualization, automated bare-metal provisioning, software-defined-storage, relational and noSQL database, identity and security engineering, architecture or design
    • Automation, DevOps and CICD tooling - spinnaker, ansible, puppet, salt, terraform, vault, git, jenkins, gerrit, docker, packer, repository management etc
    • NFVi, VIM, NFV orchestration (MANO) or specific VNFs
    • OSS systems for infrastructure monitoring, logging and alerting
    • ...more

Characteristics for Success

  • Contextual Communicator
    • Adapts to audience personas to communicate complex concepts, whether succinct or storied
  • Analytical Problem Solver
    • Able to creatively solve a problem with incomplete data (infer context)
    • Breaks complex problems into smaller ones without losing context
    • Critically thinks about what, how and why
  • Individual Leader
    • Does not rely on the direction of others; proactive and takes ownership
    • Confident, credible, agile, responsive, takes risks
  • Information Assimilator
    • Rapidly acquires and applies knowledge and skill, sometimes under pressure
    • Strives to understand related concepts
  • Business / Sales Minded
    • Understands sales processes & relationships
    • Interpersonal risk taker
  • Invested in Growth
    • Chooses to become exceptional at something
    • Learns from and persists in adversity, failure, iteration, and success

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